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Export Files, Folders and Data from RCS Accounts: Difference between revisions

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  | for_students  = Yes
  | for_students  = Yes
  | for_parents  =  
  | for_parents  =  
  | cat1          =  RCS software and services
  | cat1          =  RCS Software and Services
  | cat2          =
  | cat2          =
  | maintained    = JK
  | maintained    = JK
  | year          = 2019-2020
  | year          = 2021-2022
}}
}}
We're sorry to see you go! As you start cleaning out your RCS digital life, please consider those who come after you and make sure your material is ready for re-use by your department and colleagues.  
We're sorry to see you go! As you start cleaning out your RCS digital life, please consider those who come after you and make sure your material is ready for re-use by your department and colleagues.  


==Students==
==Students==
For all departing students (graduates, transfers, withdraws, etc.) '''we will permanently remove your accounts after July 31st.''' This means you will lose access to your RCS Google account, email address, Schoology, myRiverdale, etc. at that time.  
For all departing students (graduates, transfers, withdraws, etc.) '''we will permanently remove your accounts after July 31st.''' This means '''you will lose access to your RCS Google account, email address, Schoology, myRiverdale, etc.''' at that time.  


'''Make sure you have transferred anything you wish to keep''' from your network storage (Documents folder) or Google Drive to your personal accounts or thumb drives before you go because we can not re-activate your accounts if you miss the deadline. [[#How to keep data from your RCS account|See below for details]] on retaining/moving your Google data.
'''Make sure you have transferred anything you wish to keep''' from your network storage (Documents folder) or Google Drive to your personal accounts or thumb drives before you go because we can not re-activate your accounts if you miss the deadline. [[#How to keep data from your RCS account|See below for details]] on retaining/moving your Google data.
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===What you should do by July 10 at the absolute latest===
===What you should do by July 10 at the absolute latest===


*Start by [https://knowledge.riverdale.edu/index.php?title=Manage_your_files_and_folders removing anything you don't need, and organizing the rest].
*Start by deleting any files you absolutely don't need, and organizing the rest.
*Move appropriate network files to your departmental share
*Move appropriate network files to your departmental share.
*If you have important departmental files in Google Drive, do one or both of the following:
*If you have important departmental files in Google Drive, do one or both of the following:
*#Move them to a departmental Team Drive or Google Drive shared folder if you have one
*#Move them to a departmental Team Drive or Google Drive shared folder if you have one
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*Any other tech equipment owned by Riverdale but not listed here (if you’re not sure, just ask)
*Any other tech equipment owned by Riverdale but not listed here (if you’re not sure, just ask)


====How do I return my laptop?====
====Laptop Return====
In late May or early June you will receive an email from the Tech Department that points you here because we know you're leaving. Follow what's in that email :)
In late May or early June you will receive an email from the Tech Department that points you here because we know you're leaving. Follow what's in that email :)


#Ensure any data you want to keep is backed up or copied somewhere
#Ensure any data you want to keep is backed up or copied somewhere
#Delete any sensitive data and clear your trash
#Delete any sensitive data and clear your trash
#Log out of iCloud and Find My Mac
#Don't bother to uninstall any programs
#Don't bother to uninstall any programs
#Schedule a time with a technologist to return your device
#Schedule a time with a technologist to return your device
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We will restore your laptop to factory settings without using or inspecting it. There will be ''no opportunity'' for data recovery once the laptop has been returned!  
We will restore your laptop to factory settings without using or inspecting it. There will be ''no opportunity'' for data recovery once the laptop has been returned!  


====How do I return my iPad?====
====iPad Return====


Please follow '''[[IPad, iPhone, iOS Devices#iPad Procedures|these instructions]]''' to prepare your iPad for return. You are responsible for returning the iPad erased and deleted, with iCloud and Find My iPad disabled.
Please follow '''[[IPad, iPhone, iOS Devices#iPad Procedures|these instructions]]''' to prepare your iPad for return. You are responsible for returning the iPad erased and deleted, with iCloud and Find My iPad disabled.
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*remove all of your accounts in mid-July (or soon after your last day).
*remove all of your accounts in mid-July (or soon after your last day).
**meaning your domain, Google, Schoology and Okta (myRiverdale) access will be removed.
**your domain, Google, Schoology and Okta (myRiverdale) access will be removed.
*transfer all of your Google Drive data to your department chair or supervisor.
*transfer all of your Google Drive data to your department chair or supervisor.
*delete ALL of your other Google data and it will be '''unrecoverable'''!
*delete ALL of your other Google data rendering it '''unrecoverable'''!
**GMail, Sites, Groups will all be deleted.
**GMail, Sites, Groups will all be deleted.
*transfer all of the data in your domain home folder to your department chair or supervisor
*transfer all of the data in your domain home folder to your department chair or supervisor
*delete any data in Overflow storage.
*delete any data in Overflow storage.
*reassign your phone number and any pending messages will be deleted.
*reassign the phone number. Any pending voicemail messages will be deleted.


Note:
Note:


*We keep Moodle/Schoology courses for years, so they will be available to the community after your departure
*Moodle/Schoology courses are archived for years, so they will be available to the community after your departure.


===Someone in my team is leaving, what do I do?===
===Someone in my team is leaving, what do I do?===
We need you to [https://howdoi.riverdale.edu/wiki/Get_help%3F#Submit_a_Tech_Support_Ticket submit a Tech Support request] ''[Tech Support (Exact) / Account Issue / Departing Employee]'' after you decide:
We need you to [https://howdoi.riverdale.edu/wiki/Get_help%3F#Submit_a_Tech_Support_Ticket submit a Tech Support request] ''[Provisioning / Employee User Account / Deactivate Employee User Account]'' after you decide:


*'''Documents''': Who will get the user's domain documents (i.e. the Documents folder)
*'''Documents''': Who will get the user's domain documents (i.e. the Documents folder)?
*'''Google Drive''': Who will get the user's Google Drive documents
*'''Google Drive''': Who will get the user's Google Drive documents?
*'''Existing e-mails''': Should we keep or remove existing GMail data.
*'''Existing emails''': Should we keep or remove existing GMail data?
**If keep, who should have access to those e-mails and for how long?
**If keep, who should have access to those emails and for how long?
*'''Email address''': Should the user's e-mail address remain active
*'''Email address''': Should the user's email address remain active?
**If yes, who should receive future e-mail? (We will set up an alias for one existing user's account to receive all mail to the departing user's e-mail address)
**If yes, who should receive future email? (We will set up an alias for one existing user's account to receive all mail to the departing user's email address)
*'''Extension''': Should we keep or remove the user's phone number/extension?
*'''Extension''': Should we keep or remove the user's phone number/extension?
**If keep, who should it be reassigned to?
**If keep, who should it be reassigned to?