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Enable/disable call forwarding on my phone: Difference between revisions
Enable/disable call forwarding on my phone (view source)
Revision as of 21:49, 15 September 2021
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{{abox | {{abox | ||
| name = How to enable/disable call forward on my phone | | name = How to enable/disable call forward on my phone | ||
| summary = | | summary = How to enable/disable call forward on my phone | ||
| for_employees = y | | for_employees = y | ||
| for_students = | | for_students = | ||
| for_parents = | | for_parents = | ||
| cat1 = Communication | | cat1 = Communication | ||
| cat2 = | | cat2 = Phones | ||
| maintained = | | maintained = JG | ||
| year = | | year = 2021-2022 | ||
}} | }} | ||
==Call Forward== | |||
Call Forward redirects incoming calls to your voice mailbox (by default) or to an alternate number. Choose from the following Call Forward options: | |||
• Call Forward – Always redirects all incoming calls | |||
• Call Forward – No Answer redirects calls if you don’t answer after the programmed number of rings (1 – 10) | |||
• Call Forward – Busy redirects calls when all lines are busy. | |||
All Call Forward options are OFF by default. You can turn on Call Forward No Answer and Call Forward Busy at the same time. | |||
Note: You cannot change your Call Forward settings while on a call. | |||
=='''Program Call Forward'''== | |||
===6930 & 6940 Phones=== | |||
*Click on Settings (Grear Icon) | |||
*Use the navigation ring and scroll over to Call Forward and press Select | |||
[[File:Screen_Shot_2020-10-08_at_11.00.03_AM.png|alt=|none|thumb|300x300px]] | |||
*Use the Dial Pad to enter the forwarding for one or more categories | |||
*Select the check box to enable call forwarding | |||
*Save the entries | |||
[[File:Screen Shot 2020-10-08 at 11.00.36 AM.png|thumb|alt=|none|300x300px]] | |||
===5312 & 5360 Phones=== | |||
*This is the Super Key on the phone | |||
[[File:Mitel_5312_Super_Key.png]] | |||
1. Press (SUPERKEY), and then press >> until FEATURES? appears. | |||
2. Press OK. CALL FORWARDING? appears. | |||
3. Press OK. FWD ALWAYS: <current status> appears. | |||
Call Handling | |||
4. Press ▼ to navigate to the desired Call Forward option. | |||
5. Press OK to select the desired Call Forward option. | |||
6. Press REVIEW. The current forwarding destination appears. If no forwarding is | |||
programmed, the top line of the display is blank. | |||
7. For Call Forward No Answer option only, press OPTIONS, enter the number of desired | |||
rings (1 – 10) before a call is forwarded, and then press SAVE. | |||
8. Press CHANGE, and then do one of the following: | |||
• To enter a URL as the destination, press URL, and then enter the URL. | |||
• To enter a name as the destination, press NAME, and then enter the name. | |||
9. Press SAVE. After the information is saved, the same Call Forwarding option appears | |||
on the display with its new status. Note: You can disable this display using the Display | |||
Control section of the Feature Configuration page of the Web Configuration Tool. | |||
10. Do one of the following: | |||
• To return to the main menu, press EXIT. | |||
• To return to the default display, press (SUPERKEY). | |||
=='''Enable/Disable Call Forward'''== | |||
1. Press (SUPERKEY), and then press >> until FEATURES? appears. | |||
2. Press OK. CALL FORWARDING? appears. | |||
3. Press OK. FWD ALWAYS: <current status> appears. | |||
4. Press ▼ to navigate to the desired Call Forward option. | |||
5. Once the desired Call Forwarding option appears, press TURNON or TURNOFF to | |||
enable or disable the Call Forwarding option. The Call Forwarding option and its new | |||
status appears on the display. | |||
6. Press OK, and then press (SUPERKEY) to return to the default display. | |||
{{Communication}} | |||