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{{abox
{{AboxNew
| name         = Use myRiverdale (aka Okta)?
| name = Access myRiverdale
| summary      = Provides secure identity management and single sign-on to many RCS applications and services.
| learning = x
| for_employees = Y
| instruction = x
| for_students  = Y
| community = x
| for_parents  =  
| summ = Access many of our RCS applications with a single log-on
| cat1          =  RCS Software and Services
| maintained = JM
| cat2          =
| year = 2023-2024
| maintained   = JG
| year         = 2021-2022
}}
}}
__TOC__
            
            
[[File:MyRiverdale-logo.png]] '''now uses''' [[File:Okta.png|150px]]
[[File:MyRiverdale-logo.png]] '''now uses''' [[File:Okta.png|150px]]
<BR>Okta is the software service that has replaced our previous myRiverdale (my.riverdale.edu) portal. It's now what you'll find when you visit my.riverdale.edu. <BR><BR>
<BR>Okta is the software service that has replaced our previous myRiverdale (my.riverdale.edu) portal. It's now what you'll find when you visit my.riverdale.edu.  
 
==Okta Mobile App==
 
'''Do not use a web browser to access Okta on your mobile device.''' Instead, use the mobile applications for [https://itunes.apple.com/us/app/okta-mobile/id580709251?mt=8 iPad/iPhone] and [https://play.google.com/store/apps/details?id=com.okta.android.mobile.oktamobile Android] devices. Both apps are free.
 
With the mobile app, users can access the applications in their Dashboard and reset their Okta passphrase.
 
::*When you open the App for the first time, you'll be prompted to enter the "site name", your "user name", and your "passphrase".  For "site name", enter "Riverdale".
::*Please note that the mobile application has been a little inconsistent in our testing. It does not always work correctly for all applications. We hope it will be improved in future versions.


==First, clear your browser cache==
== Access myRiverdale ==


We urge you to clear your web browser cache before visiting the new myRiverdale for the first time. Here’s how to do that:
=== Recommendations ===
We urge you to '''''clear your web browser cache''''' before visiting the new '''''myRiverdale''''' for the first time. See the instructions below for macOS, Windows, and all common web browsers.
* Mac  
* Mac  
** [https://support.google.com/accounts/answer/9098093?co=GENIE.Platform=Desktop&hl=en&visit_id=636773009260035788-3511233481&rd=1 Chrome]
** [https://support.google.com/accounts/answer/9098093?co=GENIE.Platform=Desktop&hl=en&visit_id=636773009260035788-3511233481&rd=1 Chrome]
Line 35: Line 27:
** [https://support.microsoft.com/en-us/help/10607/microsoft-edge-view-delete-browser-history Microsoft Edge]
** [https://support.microsoft.com/en-us/help/10607/microsoft-edge-view-delete-browser-history Microsoft Edge]


== Logging into myRiverdale ==
=== Log in to myRiverdale ===
 
* Go to [http://my.riverdale.edu my.riverdale.edu]
* Go to [http://my.riverdale.edu my.riverdale.edu]. You will be redirected to [http://riverdale.okta.com riverdale.okta.com]. This is totally fine and totally safe. (You can also just go straight to riverdale.okta.com.)
* Enter your '''''Riverdale username''''' and '''''passphrase'''''
* Check the box next to '''''Remember me''''' if you want your credentials to be saved
* Click '''''Sign In'''''
[[File:login.png|alt=|none|thumb|227x227px]]


* Enter your RCS Username and passphrase. <br><br>
== First Time Setup ==
[[File:login.png|alt=|none|thumb|400x400px]]
 
== First time login ==
If this is your first time logging in, you will be prompted to answer a few questions as part of the account creation process.  
If this is your first time logging in, you will be prompted to answer a few questions as part of the account creation process.  


#Add a secondary email address to use when resetting your passphrase, or check the box that says "I have no secondary email address"
#Add a '''''secondary email''''' to use when resetting your passphrase, or check the box that says '''''I have no secondary email address'''''
#Add your mobile phone number if you want the option to reset your passphrase via text message
#Click '''''+ Add Phone Number''''' if you want the option to reset your passphrase via text message
#Choose a security question to answer if you forget your passphrase.
#Choose a '''''security question''''' to answer if you forget your passphrase
#Choose a security image.
#Choose a '''''security image'''''
#When you have finished these steps, click on the button that says '''''Create Account''''' in the lower right-hand corner of the screen.
#Now you have successfully created your account and will be logged into the application!
[[File:Portal step2.png|alt=|none|thumb|217x217px]]


[[File:Portal step2.png|alt=|none|thumb|400x400px]]
[[File:Create account.png|alt=|none|thumb|150x150px]]


When you have finished these steps, click on the button that says "Create Account" in the lower right-hand corner of the screen.
== The Okta Dashboard ==
 
[[File:Create account.png|alt=|none|thumb|400x400px]]


Now you have successfully created your account and will be logged into the application!
=== Understand the Dashboard ===
For an enhanced experience, the new dashboard also comes with a new Okta Browser Plugin. All existing capabilities of the plugin are available in the redesigned Okta Browser Plugin. Main changes include:


== The Welcome Screen ==
* Tab sidebar moved to the left
* Now that you have logged in, you will see the Dashboard. You will also see a message that says "Welcome to your Okta homepage".  
* Navigation changed
[[File:Screen Shot 2021-10-05 at 11.35.09 AM.png|alt=|none|thumb|400x400px]]


[[File:Screen Shot 2021-10-05 at 11.14.14 AM.png|alt=|none|thumb|400x400px]]
=== View Account Settings ===


* Okta provides links to help files and "how-to" videos here that you may find helpful to use. [https://support.okta.com/help/s/end-user-adoption-toolkit/end-user-training?language=en_US Click Here]
* Click on '''''your name''''' on the top right of the browser window
* Click '''''Settings'''''


== The Okta Dashboard ==
* From here you can change your security question, change your security image, reset your Riverdale passphrase, and more.
* Please Click on '''"Try the new dasboard"'''
[[File:Screen Shot 2021-10-05 at 11.47.08 AM.png|alt=|none|thumb|151x151px]]
[[File:Screen Shot 2021-10-05 at 11.30.56 AM.png|alt=|none|thumb|400x400px]]
===Install the Okta plugin===
 
=== The New Dashboard ===
* For an enhanced experience, the new dashboard also comes with a new Okta Browser Plugin. All existing capabilities of the plugin are available in the redesigned Okta Browser Plugin. Main changes include:
** Tab sidebar moved to the left
** Navigation changed
[[File:Screen Shot 2021-10-05 at 11.35.09 AM.png|alt=|none|thumb|600x600px]]
 
* To view your account settings.  
[[File:Screen Shot 2021-10-05 at 11.47.08 AM.png|alt=|none|thumb|400x400px]]
[[File:Screen Shot 2021-10-05 at 1.19.29 PM.png|alt=|none|thumb|400x400px]]
 
===Installing the Okta plugin===
With the Okta Browser Plugin you automatically initiate an Okta sign-in to a broad range of applications that would otherwise require you to manually enter your credentials. For more info [https://help.okta.com/eu/en-us/Content/Topics/end-user/plugin-overview.htm click here].  
With the Okta Browser Plugin you automatically initiate an Okta sign-in to a broad range of applications that would otherwise require you to manually enter your credentials. For more info [https://help.okta.com/eu/en-us/Content/Topics/end-user/plugin-overview.htm click here].  


[[File:Screen Shot 2021-10-05 at 1.32.40 PM.png|alt=|none|thumb|500x500px]]
#Click on the part of the message that says '''''Install'''''
 
#After starting the installation, follow the onscreen instructions for your operating system and browser
# Click on the part of the message that says '''"click here to install"'''. 
#When the installation is complete, restart your web browser
# After starting the installation, follow the onscreen instructions.
# If you use more than one browser, you will need to install the plug-in in each browser
# When the installation is complete you will need to restart the browser.
# For more info on the plug-ins [https://help.okta.com/eu/en-us/Content/Topics/end-user/plugin-overview.htm click here].
# If you use more than one browser, you will need to install the plug-in in each browser.  
'''Note''': ''Each web browser has its own slightly different method of installing the plug-in.''
 
::'''Note''':''Each web browser has its own slightly different method of installing the plug-in.''


[[File:Screen Shot 2021-10-05 at 1.32.40 PM.png|alt=|none|thumb|400x400px]]


* For more info on the plug-ins [https://help.okta.com/eu/en-us/Content/Topics/end-user/plugin-overview.htm click here]
==Open Applications==
 
* The Dashboard contains all of the links to applications that were accessible through the myRiverdale portal. To login to any of these applications simply click its icon.
==Opening an application from the dashboard==
* The Dashboard contains all of the links to applications that were accessible through the my.riverdale portal. To login to any of these applications simply click its icon.
[[File:Screen Shot 2021-10-05 at 1.38.24 PM.png|alt=|none|thumb|300x300px]]
[[File:Screen Shot 2021-10-05 at 1.38.24 PM.png|alt=|none|thumb|300x300px]]


* If you have not installed the Okta plugin, you will receive a prompt to do so.  
* If you have not installed the Okta plugin, you will receive a prompt to do so.
[[File:Screen Shot 2021-10-05 at 1.42.12 PM.png|alt=|none|thumb|300x300px]]
[[File:Screen Shot 2021-10-05 at 1.42.12 PM.png|alt=|none|thumb|300x300px]]


* The first time you login to an application you may be asked to enter your passphrase.  
* The first time you login to an application you may be asked to enter your passphrase.
[[File:Screen Shot 2021-10-05 at 1.45.57 PM.png|alt=|none|thumb|300x300px]]
[[File:Screen Shot 2021-10-05 at 1.45.57 PM.png|alt=|none|thumb|300x300px]]


* For more info on Okta Plugin, [https://help.okta.com/en/prod/Content/Topics/Browser-Plugin/browser-plugin-main.htm?cshid=ext_browser_plugin_main click here]
* For more info on Okta Plugin, [https://help.okta.com/en/prod/Content/Topics/Browser-Plugin/browser-plugin-main.htm?cshid=ext_browser_plugin_main click here]


==Organizing apps/Creating Tabs==
==Organizing Applications==
* The Dashboard view can be customized by rearranging the order in which apps appear or by creating '''Sections''' to organize apps under different headings. 


=== Creating Sections ===
* The Dashboard view can be customized by rearranging the order in which apps appear or by creating '''''Sections''''' to organize apps under different headings.
* Click the '''''+''''' next to the existing '''''Section'''''
* Then enter a '''''name''''' for the new section
* To add applications to the new section, simply drag/drop apps.
[[File:Screen Shot 2021-10-05 at 1.56.15 PM.png|alt=|none|thumb|300x300px]]
[[File:Screen Shot 2021-10-05 at 1.56.15 PM.png|alt=|none|thumb|300x300px]]


===Reordering applications===
===Drag and Reorder Applications===
* Simply click on the application you wish to move, and drag/drop it into the new position.
* Simply click on the application you wish to move, and drag/drop it into the new position.
[[File:Screen Shot 2021-10-05 at 2.00.41 PM.png|alt=|none|thumb|300x300px]]
[[File:Screen Shot 2021-10-05 at 2.00.41 PM.png|alt=|none|thumb|300x300px]]


===Creating a new section===
===Hide Applications===
* Click the '''"+"''' next to the existing Section
* We recommend creating a section to store applications you don't need/use.
* Then enter a name for the new section
* To add applications to the new section, simply drag/drop apps
[[File:Screen Shot 2021-10-05 at 1.56.15 PM.png|alt=|none|thumb|300x300px]]


===Hiding applications===
===Change Application Settings===
* Click on the '''''three dots''''' '''''icon''''' in the upper right-hand corner of the application tile.
* If you want to launch an application automatically when you sign into myRiverdale
** Click on '''''General'''''
** Check the box '''''Automatically launch this app when I sign into Okta'''''
[[File:Screen Shot 2021-10-05 at 2.15.03 PM.png|alt=|none|thumb|300x300px]][[File:Screen Shot 2021-10-05 at 2.18.21 PM.png|alt=|none|thumb|300x300px]]


We recommend creating a tab to store applications you don't need/ use.
== Access Okta Mobile App ==
 
'''Do not use a web browser to access Okta on your mobile device.''' Instead, use the mobile applications for [https://itunes.apple.com/us/app/okta-mobile/id580709251?mt=8 iPad/iPhone] and [https://play.google.com/store/apps/details?id=com.okta.android.mobile.oktamobile Android] devices. Both apps are free.
 
===Changing a passphrase for an application===
#click on the "gear" icon in the upper right-hand corner of the application button
#enter the new passphrase
#click "Save"
 
[[File:gearicon2.png|thumbnail|400 px]]<br clear="all">


[[File:Change.png|thumbnail|400 px]]<br clear="all">
With the mobile app, users can access the applications in their '''''Dashboard''''' and reset their '''''Riverdale passphrase'''''.


* When you open the '''''Okta mobile app''''' for the first time, you'll be prompted to enter some log-in information: 
** For '''''Site name''''', enter "my.riverdale.edu"
** For '''''Username''''', enter your '''''Riverdale username'''''
** For '''''Password''''', enter your '''''Riverdale passphrase'''''
Note: ''Please note that the mobile application has been a little inconsistent in our testing. It does not always work correctly for all applications. We hope it will be improved in future versions.''


===Automatically launching applications when you sign-in to Okta:===
== For Info on Okta Dashboard ==
#click on the "gear" icon in the right-hand corner of the application button
* [https://help.okta.com/eu/en-us/Content/Topics/end-user/dashboard-overview.htm Okta Dashboard help guide]
#check the box that says "Automatically launch this app when I sign into Okta"
* [https://help.okta.com/eu/en-us/Content/Topics/end-user/dashboard-new-overview.htm Okta New Dashboard]
#click "Save"
[[File:Launch.png|thumbnail|400 px]]<br clear="all">
''For directions on how to add your own applications to the Okta dashboard, click''' '''[https://riverdale.okta.com/help/user/home#select-apps here]'''<br/>


==Need further help?==
==Need Further Help==
Okta provides some great help pages [https://riverdale.okta.com/help/user/home here]. You can also {{tsreq}}.<BR><BR>
Okta provides some great help pages [https://riverdale.okta.com/help/user/home here]. You can also {{tsreq}}.<BR><BR>
Mvanmierlo
1,365

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