Jump to content

Access MiCollab: Difference between revisions

no edit summary
No edit summary
(6 intermediate revisions by one other user not shown)
Line 5: Line 5:
  | for_students  =  
  | for_students  =  
  | for_parents  =  
  | for_parents  =  
  | cat1          = Phone
  | cat1          = Phones
  | cat2          = Communication
  | cat2          = Communication
  | maintained    = JG
  | maintained    = JG
  | year          = 2019-2020
  | year          = 2021-2022
}}
}}






=MiCollab Client=
=MiCollab for Mobile App=
* The MiCollab Client application provides a suite of advanced communication features and integrates with your enterprise's call manager to provide you full control of your communication experience. Whether you are in the office or away, MiCollab Client allows you consistent full-feature access to the MiCollab unified communications and collaboration environment on a variety of devices.
* The MiCollab for Mobile App provides a suite of advanced communication features and integrates with your enterprise's call manager to provide you full control of your communication experience. Whether you are in the office or away, MiCollab Client allows you consistent full-feature access to the MiCollab unified communications and collaboration environment on a variety of devices.


=Getting Started=
=Getting Started=
Line 21: Line 21:


=Installing MiCollab for Mobile Client=
=Installing MiCollab for Mobile Client=
# Open the download link in the deployment e-mail message. You will be directed to App Store or Google Play Store depending on the type of Client.
* Open the download link in the deployment e-mail message. You will be directed to App Store or Google Play Store depending on the type of Client.
# Download and Installation on Mobile Devices
* Download and Installation on Mobile Devices
## [https://apps.apple.com/us/app/micollab-for-mobile/id979152838?mt=8&ign-mpt=uo%3D4 App Store]
** [https://apps.apple.com/us/app/micollab-for-mobile/id979152838?mt=8&ign-mpt=uo%3D4 App Store]
## [https://play.google.com/store/apps/details?id=com.mitel.ucang Google Play Store]
** [https://play.google.com/store/apps/details?id=com.mitel.ucang Google Play Store]
# Installation on Mac OS
* Installation on Mac OS
## [https://apps.apple.com/us/app/micollab/id1103663781?mt=12&ign-mpt=uo%3D4 MiCollab Mac Desktop Client]
** [https://apps.apple.com/us/app/micollab/id1103663781?mt=12&ign-mpt=uo%3D4 MiCollab Mac Desktop Client]
# Web Client
* Web Client
## [https://micollab.riverdale.edu/ucs/micollab/ MiCollab Web Client]
** [https://micollab.riverdale.edu/ucs/micollab/ MiCollab Web Client]


=How to Make a Call=
=How to Make a Call=
Line 35: Line 35:


* On the left side, tap Dialpad
* On the left side, tap Dialpad
** Dial the number
** Dial the extension number as you normally would
 
** To dial an outside number dial, the number without the 9+1.
* Options for making a call
** Native phone: is making call from your cell phone and showing you cell caller id
** Mobile number: the phone system makes a call to your cell and then places a call to the number you are calling. This will show the office number.
** Desk phone: sets up the call from your desk phone.


=Reference Guides=
=Reference Guides=