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Access GoGuardian Parent: Difference between revisions
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#After the app is successfully downloaded and installed, open it up and enter the email address registered with the school. Note: If you forgot your registered email address, please reach out to your school administrator. | #After the app is successfully downloaded and installed, open it up and enter the email address registered with the school. Note: If you forgot your registered email address, please reach out to your school administrator. | ||
#Login/Check Email: Check your email on your phone for a link to log in to the app. Tap the "Verify your email", and it will take you straight to the app. Note: If you don't have access to your email through the device you used to log in, tap on "Login with verification code", and copy and paste the verification code from the email into the app. | #Login/Check Email: Check your email on your phone for a link to log in to the app. Tap the "Verify your email", and it will take you straight to the app. Note: If you don't have access to your email through the device you used to log in, tap on "Login with verification code", and copy and paste the verification code from the email into the app. | ||
==GoGuardian Parent vs YouTube== | |||
* The Parent app allows parents to introduce filtering outside of school hours. Unfortunately, the parent filter is an overlay of any school filters (aka, it only makes it more strict) and we cannot STOP a parent from blocking something. In our case, logging on to Schoology requires that '''accounts.youtube.com''' is accessed (we have no control over this) and if a parent blocks '''youtube.com''', a student is unable to logon to our LMS outside of school hours. This is a know issue that we are working on trying to resolve. | |||
If you have any questions, you can reach us at suuport-ticket@riverdale.edu. | If you have any questions, you can reach us at suuport-ticket@riverdale.edu. | ||