Get Started with Tech at RCS (MS Students)

This article is...

	The information here will guide you through the process of setting up your RCS Account and your laptop.
	Intended for Students and Parents
	Categorized under RCS software and services
	Maintained by Matt Ringh
	in need of review.

The information here will guide you through the process of setting up your RCS account and your laptop. If you have any questions that are not answered here, please contact us at support-ticket@riverdale.edu.

RCS Account Setup

The following instructions will guide you step-by-step in setting up your RCS account and installing necessary web browser plug-ins.

Step 1: Logon

Go to https://my.riverdale.edu and enter your "RCS Username" and "passphrase". 

Step 2: Change your passphrase

After logging in you will be prompted to change your passphrase. We strongly encourage you to make a long passphrase that contains multiple words that are meaningful to you with a few digits thrown in.

The passphrase must:

• contain 12 or more characters (we recommend longer than the minimum length)
• not contain your first name, last name or username
• be different from a previous passphrase you've used at RCS
• contain at least one lowercase letter, uppercase letter, digit

Step 3: Setup account

​ Follow the prompts to

1. Add a secondary email address to use when resetting your passphrase, or check the box that says "I have no secondary email address".
2. Add your mobile phone number if you want the option to reset your passphrase via text message.
3. Choose a security question to answer if you forget your passphrase.
4. Choose a security image.

When you have finished these steps, click on the button that says "Create Account" in the lower right-hand corner of the screen. This will complete the account creation process!

Okta Plug-In Installation

You may see a message that asks you to install an Okta browser plug-in the first time you log in to your RCS account.

1. The plug-in must be installed for the software to operate.
2. Click on the part of the message that says "click here to install".
3. Start the installation and follow the onscreen instructions.
4. When the installation is complete, restart the browser.

Setting up your Chromebook

• If you've received a new Lenovo 550 E Chromebook, please watch this unboxing video.
• If you're new to Chromebooks in general, please also visit this page for information on how to set up your Chromebook.

Tech Support

Have a question about technology?  Try the following:

• Submit a tech request to Web Help Desk at support.riverdale.edu.
• Email us at support-ticket@riverdale.edu  
• Call x50 from any campus phone.
• For more information about tech help, go here.
• For more information about available software, go here.
• For more information on remote tech support, go here.

Electronic Information Systems & Acceptable Use Policy

Like all businesses and educational institutions, Riverdale Country School (the “School”) must monitor the use of the School’s information systems to ensure compliance with institutional policies, protect the security and maintain the efficiency of its systems, and discourage inappropriate use. All students, employees, and other authorized users (“Users”) must use the School's information technology resources (“IT Resources”) in ethical and acceptable ways to ensure that all members of the School community have access to reliable, robust IT Resources that are safe from unauthorized or malicious use. The entire Electronic Information Systems & Acceptable Use Policy document is available to read here.