Access and set up the phone system: Difference between revisions

no edit summary
No edit summary
No edit summary
Line 38: Line 38:
=== Setup Voicemail Greeting ===
=== Setup Voicemail Greeting ===


# After logging in you should have a prominent option to record a greeting. Click that option and change the option from ''Default'' to ''Custom'' from the dropdown in the upper-right.
# After logging in whether on browser, desktop app or mobile app go to Settings > Phone > Voicemail settings > Voicemail greeting
## Alternatively you can go to After logging in whether on browser, desktop app or mobile app go to Settings > Phone > Voicemail settings > Voicemail greeting
# You will see the audio file greyed out and have a small red record button to the right. Click that and you will be given the choice to record using your ''Computer Microphone'', have RingCentral call your phone to record or to import an .mp3 or .wav file. The easiest and most straight forward is to use Computer Microphone.
# You will see the audio file greyed out and have a small red record button to the right. Click that and you will be given the choice to record using your ''Computer Microphone'', have RingCentral call your phone to record or to import an .mp3 or .wav file. The easiest and most straight forward is to use Computer Microphone.
## After selecting ''Computer Microphone'' press the record button again and start your greeting, press again to stop. If you are satisfied press ''Save'' in the lower right corner.
## After selecting ''Computer Microphone'' press the record button again and start your greeting, press again to stop. If you are satisfied press ''Save'' in the lower right corner.
# Press the voicemail button on the device or dial *86 to access your voicemail box.
# On your desk phone press the voicemail button on the device or dial *86 to access your voicemail box.
## Using your phone's dial pad, enter the extension's PIN, then press # (pound key).
## Using your phone's dial pad, enter the extension's PIN, then press # (pound key).
## Press 2 for Account Administration.
## Press 2 for Account Administration.
24

edits