Access and set up the phone system: Difference between revisions

Access and set up the phone system (view source)

Revision as of 08:53, 13 August 2024

580 bytes added , 13 August

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Bclough

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 # You will see the audio file greyed out and have a small red record button to the right. Click that and you will be given the choice to record using your ''Computer Microphone'', have RingCentral call your phone to record or to import an .mp3 or .wav file. The easiest and most straight forward is to use Computer Microphone.
 ## After selecting ''Computer Microphone'' press the record button again and start your greeting, press again to stop. If you are satisfied press ''Save'' in the lower right corner.
+# Press the voicemail button on the device or dial *86 to access your voicemail box.
+## Using your phone's dial pad, enter the extension's PIN, then press # (pound key).
+## Press 2 for Account Administration.
+## Press 2 to record your voicemail greeting.
+## Record your greeting after the beep. Press the # (pound key) after you finish recording.
+### Press 1 to save your greeting. You will then have the option to:
+### Press 2 to listen to the greeting you have recorded.
+### Press 3 to re-record the greeting.
+### Press 4 to revert to the system's default greeting.
 === Accessing Voicemail ===
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 # In browser voicemails are displayed on the main page after logging in.
 # On mobile and desktop apps go to the Phone Tab and then Voicemail subhead to see all available messages.
-# On your desk phone press the voicemail button and then input your PIN when prompted.
+# On your desk phone press the voicemail button or dial *86 and then input your PIN when prompted.