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=Best Practices= | =Best Practices= | ||
=== | ===Syncing your iOS device=== | ||
It is | It is a good idea to sync your iOS device to a laptop or desktop. Both iOS device and laptop/desktop can be supplied by Riverdale. | ||
To retain the integrity of your iOS applications, settings and personal data, it is essential to frequently backup, or sync, the device to your computer. Sync must either be done over the USB cable, or through Wi-Fi syncing to a single computer. Within iTunes, you should choose to '''encrypt''' the backup file for your device as an additional security precaution. You will find the checkbox for this option on the Summary page for the device when it is connected. If you do not encrypt the iTunes backup, all saved passwords for email and other accounts cannot be restored. | |||
To retain the integrity of your iOS applications, settings and personal data, it is essential to frequently backup, or sync, the device to your | |||
===Loss and Theft protection=== | ===Loss and Theft protection=== | ||
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*Make sure your iOS device has been upgraded to the latest iOS version through iTunes or via wireless updating (available in iOS version 6 or greater.) | *Make sure your iOS device has been upgraded to the latest iOS version through iTunes or via wireless updating (available in iOS version 6 or greater.) | ||
*From the Settings app, go to the '''General''' setting and choose '''Passcode''' or '''Touch ID & Passcode''' (on a Touch ID equipped device.) | *From the Settings app, go to the '''General''' setting and choose '''Passcode''' or '''Touch ID/Face ID & Passcode''' (on a Touch ID/Face ID equipped device.) | ||
*Enter your simple, 4-digit passcode, if enabled. | *Enter your simple, 4-digit passcode, if enabled. | ||
**If a Passcode has ''not'' been enabled, please enable it now by selecting the '''Turn Passcode On''' button. | **If a Passcode has ''not'' been enabled, please enable it now by selecting the '''Turn Passcode On''' button. | ||
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If you are returning an iPad which you have self-managed, follow these instructions. | If you are returning an iPad which you have self-managed, follow these instructions. | ||
#'''Disable Touch ID (if enabled) & Passcode''' - Go to Settings > Touch ID & Passcode. Disable all the Touch ID options and select the '''Turn Passcode Off''' option. | #'''Disable Touch ID or Face ID (if enabled) & Passcode''' - Go to Settings > Touch ID & Passcode. Disable all the Touch ID options and select the '''Turn Passcode Off''' option. | ||
#'''Find My iPad''' - Go to Settings > iCloud > Find My iPad and switch it off. Your AppleID and password is required. | #'''Find My iPad''' - Go to Settings > iCloud > Find My iPad and switch it off. Your AppleID and password is required. | ||
#'''Sign out of iCloud''' - In the same iCloud settings pane at the bottom, tap the '''Sign Out''' button. Your AppleID and password, as well as the device passcode, may be necessary. | #'''Sign out of iCloud''' - In the same iCloud settings pane at the bottom, tap the '''Sign Out''' button. Your AppleID and password, as well as the device passcode, may be necessary. |
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