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Get Started with Tech at RCS (LS Students): Difference between revisions
Get Started with Tech at RCS (LS Students) (view source)
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If you have any questions that are not answered here, please contact us at [mailto:support-ticket@riverdale.edu support-ticket@riverdale.edu]. | If you have any questions that are not answered here, please contact us at [mailto:support-ticket@riverdale.edu support-ticket@riverdale.edu]. | ||
== (Grades PK - 2) == | ==(Grades PK - 2)== | ||
The Clever badge along with the Clever App, will give your student access to all of the learning platforms needed for Remote Learning. | The Clever badge along with the Clever App, will give your student access to all of the learning platforms needed for Remote Learning. | ||
=== Video Instructions === | ===Video Instructions=== | ||
Welcome to your RCS issued iPad! Watch this short video to learn more about your new device! | Welcome to your RCS issued iPad! Watch this short video to learn more about your new device! | ||
<nowiki>**</nowiki>Embed video instructions** | <nowiki>**</nowiki>Embed video instructions** | ||
=== Written Instructions === | ===Written Instructions=== | ||
==== Step 1: Open Clever ==== | ====Step 1: Open Clever==== | ||
Open the Clever app and sign in using your Clever Badge | Open the Clever app and sign in using your Clever Badge | ||
==== Step 2: Logon ==== | ====Step 2: Logon==== | ||
Hold your Badge to the camera. You can also scan the Badge by holding your phone - with the Badge open - up to the camera. We strongly suggest you make a printed version of the Badge as your child will need it each time they access any learning platforms needed for remote learning. | Hold your Badge to the camera. You can also scan the Badge by holding your phone - with the Badge open - up to the camera. We strongly suggest you make a printed version of the Badge as your child will need it each time they access any learning platforms needed for remote learning. | ||
==== Step 3: Select desired app ==== | ====Step 3: Select desired app==== | ||
Once signed in, click the desired app. You will be prompted to open the desired app | Once signed in, click the desired app. You will be prompted to open the desired app | ||
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The following instructions will guide you step-by-step in setting up your RCS account and installing necessary web browser plug-ins. | The following instructions will guide you step-by-step in setting up your RCS account and installing necessary web browser plug-ins. | ||
=== New Device Unboxing === | ===New Device Unboxing=== | ||
Welcome to your new Lenovo 550e Chromebook! Watch this short video to learn more about your new device! | Welcome to your new Lenovo 550e Chromebook! Watch this short video to learn more about your new device! | ||
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===New User Password Reset=== | ===New User Password Reset=== | ||
==== Video Instructions ==== | ====Video Instructions==== | ||
[embed|https://drive.google.com/file/d/165vaSQ9A1AE7ejDtqayg4PGDvYEY2Lzc/view?usp=sharing] | [embed|https://drive.google.com/file/d/165vaSQ9A1AE7ejDtqayg4PGDvYEY2Lzc/view?usp=sharing] | ||
====Written Instructions==== | ====Written Instructions==== | ||
# Logon: Go to https://my.riverdale.edu and enter your "RCS Username" and "passphrase". | #Logon: Go to https://my.riverdale.edu and enter your "RCS Username" and "passphrase". | ||
# Change your passphrase: We strongly encourage you to make a long passphrase that contains multiple words that are meaningful to you with a few digits thrown in. The passphrase must: | #Change your passphrase: We strongly encourage you to make a long passphrase that contains multiple words that are meaningful to you with a few digits thrown in. The passphrase must: | ||
## contain 12 or more characters (we recommend longer than the minimum length) | ##contain 12 or more characters (we recommend longer than the minimum length) | ||
##contain at least one lowercase letter, uppercase letter, digit | ##contain at least one lowercase letter, uppercase letter, digit | ||
##not contain your first name, last name or username | ##not contain your first name, last name or username | ||
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<br clear="all"> | <br clear="all"> | ||
=== Login to your new Chromebook === | ===Login to your new Chromebook=== | ||
Using the RCS Username and passphrase you just setup, login to your your new device | Using the RCS Username and passphrase you just setup, login to your your new device | ||
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#When the installation is complete, restart the browser. | #When the installation is complete, restart the browser. | ||
== Digital Learning Platforms == | ==Digital Learning Platforms== | ||
The following are digital learning platforms that have been used across the lower school. For detailed information on how to login to these platforms please review our detailed [https://howdoi.riverdale.edu/wiki/Help_my_lower_school_child_with_remote_learning#Digital_Learning_Platforms LS Digital Learn ing Platforms article] | The following are digital learning platforms that have been used across the lower school. For detailed information on how to login to these platforms please review our detailed [https://howdoi.riverdale.edu/wiki/Help_my_lower_school_child_with_remote_learning#Digital_Learning_Platforms LS Digital Learn ing Platforms article] | ||
<br /> | <br /> | ||
== Content Filtering == | ==Content Filtering== | ||
For the safety and security of our students, all devices managed by Riverdale are closely monitored. Content filtering, firewalls and age appropriate restrictions have been enabled for your child’s safety. | For the safety and security of our students, all devices managed by Riverdale are closely monitored. Content filtering, firewalls and age appropriate restrictions have been enabled for your child’s safety. | ||
== Apps, add-on’s or extensions == | ==Apps, add-on’s or extensions== | ||
Applications, add-ons or extensions are not downloadable on managed devices. To access educational apps, add-ons or extensions, you must submit a request to the technology department by submitting a request to [[Mailto:support-ticket@riverdale.edu|support-ticket@riverdale.edu]] | Applications, add-ons or extensions are not downloadable on managed devices. To access educational apps, add-ons or extensions, you must submit a request to the technology department by submitting a request to [[Mailto:support-ticket@riverdale.edu|support-ticket@riverdale.edu]] | ||
== Troubleshooting/Device Repair == | ==Troubleshooting/Device Repair== | ||
If you begin to experience technical difficulties with your device, please send an email to support-ticket@riverdale.edu''' ''' We will schedule a time to assist you in troubleshooting your device via telephone or Google Meet. | If you begin to experience technical difficulties with your device, please send an email to support-ticket@riverdale.edu''' ''' We will schedule a time to assist you in troubleshooting your device via telephone or Google Meet. | ||
If it is deemed that you would benefit from a replacement device the tech department will ask you to complete the following: | If it is deemed that you would benefit from a replacement device the tech department will ask you to complete the following: | ||
* Submit a request to [[Mailto:support-ticket@riverdale.edu|support-ticket@riverdale.edu]] | *Submit a request to [[Mailto:support-ticket@riverdale.edu|support-ticket@riverdale.edu]] | ||
* The technology department will contact you to confirm the shipping location and that an individual will be available to sign for said package | *The technology department will contact you to confirm the shipping location and that an individual will be available to sign for said package | ||
* Once your replacement is received, please make sure to check the following: | *Once your replacement is received, please make sure to check the following: | ||
** The device turns on | **The device turns on | ||
** The device connects to the internet | **The device connects to the internet | ||
* After confirming both, please return the malfunctioned device using the same shipping box and the pre-paid return label (included in the box). If the replacement fails either of the two instructions above, please contact the tech department by emailing at [[Mailto:support-ticket@riverdale.edu|support-ticket@riverdale.edu]] | *After confirming both, please return the malfunctioned device using the same shipping box and the pre-paid return label (included in the box). If the replacement fails either of the two instructions above, please contact the tech department by emailing at [[Mailto:support-ticket@riverdale.edu|support-ticket@riverdale.edu]] | ||