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Get Started with Tech at RCS (LS Students): Difference between revisions
Get Started with Tech at RCS (LS Students) (view source)
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If you have any questions that are not answered here, please contact us at [mailto:support-ticket@riverdale.edu support-ticket@riverdale.edu]. | If you have any questions that are not answered here, please contact us at [mailto:support-ticket@riverdale.edu support-ticket@riverdale.edu]. | ||
== | == (Grades PK - 2) == | ||
The Clever badge along with the Clever App, will give your student access to all of the learning platforms needed for Remote Learning. | |||
=== Video Instructions === | === Video Instructions === | ||
Welcome to your RCS issued iPad! Watch this short video to learn more about your new device! | |||
<nowiki>**</nowiki>Embed video instructions** | |||
=== Written Instructions === | === Written Instructions === | ||
==== | ==== Step 1: Open Clever ==== | ||
Open the Clever app and sign in using your Clever Badge | |||
==== Step 2: Logon ==== | |||
Hold your Badge to the camera. You can also scan the Badge by holding your phone - with the Badge open - up to the camera. We strongly suggest you make a printed version of the Badge as your child will need it each time they access any learning platforms needed for remote learning. | |||
==== Step 3: Select desired app ==== | |||
Once signed in, click the desired app. You will be prompted to open the desired app | |||
== | ==(Grades 3 - 5)== | ||
The following instructions will guide you step-by-step in setting up your RCS account and installing necessary web browser plug-ins. | |||
=== New Device Unboxing === | |||
Welcome to your new Lenovo 550e Chromebook! Watch this short video to learn more about your new device! | |||
[embed | https://drive.google.com/file/d/1Borpv7SJBM3UxBmMJtB-vjDI9lwF5xJm/view] | |||
==== | ===New User Password Reset=== | ||
==== Video Instructions ==== | |||
[embed|https://drive.google.com/file/d/165vaSQ9A1AE7ejDtqayg4PGDvYEY2Lzc/view?usp=sharing] | |||
When you have finished these steps, click on the button that says "Create Account" in the lower right-hand corner of the screen. This will complete the account creation process! | ====Written Instructions==== | ||
# Logon: Go to https://my.riverdale.edu and enter your "RCS Username" and "passphrase". | |||
# Change your passphrase: We strongly encourage you to make a long passphrase that contains multiple words that are meaningful to you with a few digits thrown in. The passphrase must: | |||
## contain 12 or more characters (we recommend longer than the minimum length) | |||
##contain at least one lowercase letter, uppercase letter, digit | |||
##not contain your first name, last name or username | |||
##be different from a previous passphrase you've used at RCS | |||
#Follow the prompts to: | |||
##Add a secondary email address to use when resetting your passphrase, or check the box that says "I have no secondary email address". | |||
##Add your mobile phone number if you want the option to reset your passphrase via text message. | |||
##Choose a security question to answer if you forget your passphrase. | |||
##Choose a security image. | |||
<br />[[File:Oktasetup.png|400 px|right]]When you have finished these steps, click on the button that says "Create Account" in the lower right-hand corner of the screen. This will complete the account creation process! | |||
<br clear="all"> | <br clear="all"> | ||
==Okta Plug-In Installation== | === Login to your new Chromebook === | ||
Using the RCS Username and passphrase you just setup, login to your your new device | |||
===Okta Plug-In Installation=== | |||
You may see a message that asks you to install an Okta browser plug-in the first time you log in to your RCS account. | You may see a message that asks you to install an Okta browser plug-in the first time you log in to your RCS account. | ||
:[[File:OKTA Banner.png|600 px]] | :[[File:OKTA Banner.png|600 px]] | ||
#The plug-in must be installed for the software to operate. | #The plug-in must be installed for the software to operate. | ||
| Line 57: | Line 75: | ||
#When the installation is complete, restart the browser. | #When the installation is complete, restart the browser. | ||
== | == Digital Learning Platforms == | ||
The following are digital learning platforms that have been used across the lower school. For detailed information on how to login to these platforms please review our detailed [https://howdoi.riverdale.edu/wiki/Help_my_lower_school_child_with_remote_learning#Digital_Learning_Platforms LS Digital Learn ing Platforms article] | |||
<br /> | |||
== Content Filtering == | |||
For the safety and security of our students, all devices managed by Riverdale are closely monitored. Content filtering, firewalls and age appropriate restrictions have been enabled for your child’s safety. | |||
== Apps, add-on’s or extensions == | |||
Applications, add-ons or extensions are not downloadable on managed devices. To access educational apps, add-ons or extensions, you must submit a request to the technology department by submitting a request to [[Mailto:support-ticket@riverdale.edu|support-ticket@riverdale.edu]] | |||
== Troubleshooting/Device Repair == | |||
If you begin to experience technical difficulties with your device, please send an email to support-ticket@riverdale.edu''' ''' We will schedule a time to assist you in troubleshooting your device via telephone or Google Meet. | |||
If it is deemed that you would benefit from a replacement device the tech department will ask you to complete the following: | |||
*Submit a | * Submit a request to [[Mailto:support-ticket@riverdale.edu|support-ticket@riverdale.edu]] | ||
* | * The technology department will contact you to confirm the shipping location and that an individual will be available to sign for said package | ||
* Once your replacement is received, please make sure to check the following: | |||
** The device turns on | |||
** The device connects to the internet | |||
* After confirming both, please return the malfunctioned device using the same shipping box and the pre-paid return label (included in the box). If the replacement fails either of the two instructions above, please contact the tech department by emailing at [[Mailto:support-ticket@riverdale.edu|support-ticket@riverdale.edu]] | |||