Understand Account Lifecycles

To request an account for new incoming employee, please open a ticket @ https://support.riverdale.edu

Overall Process for New Hires

1. New employee submits a signed contract to the Finance Office
2. HR completes a “New Employees” Google Form
3. Registrar enters new employee information into the system (based on "New Employees" Form)
4. Technology department is automatically notified of the new Employee record when the script runs overnight
5. Technology department creates accounts for new employee (excluding phone extensions)
6. Technology department will send account information to the new hire and/or primary department chair/supervisor

New Faculty Members Automatically Get the Following

• Active Directory Account (computer logon, WiFi, WHD, Schoology, and MyRiverdale access)
• Google Account (GMail, Calendars, Drive, Groups, etc.)
• Moodle account: learning.riverdale.edu
• A listing in our Emergency Notification System
• VoiceMail-only phone extension with VoiceMail-to-Email enabled