Adjust Audio Levels on Projectors
 | This page will help you adjust the volume (and troubleshoot sound issues) while connected to a projector. |
|---|---|
 | Intended for Employees |
 | Categorized under Classroom technology and systems |
 | Maintained by Derek Smith |
 | in need of review. |
Adjusting sound on Epson BrightLink projectors
When you're connected to the Epson BrightLink Projector via HDMI, you will adjust the volume using the Epson Remote control volume buttons, as seen in the image below.
When you're connected to your projector via Apple TV, you can control volume using either your laptop (or ChromeBook) or the Projector remote.
Troubleshooting sound issues
- Make sure the volume isn't muted on the source site (YouTube, for example).
- Raise the volume using the remote control for your projector.
- Navigate to System Preferences->Sound and make sure your "Output" is set to your projector or your room's Apple TV. It should not be set to "Internal Speakers".
- If you're connecting your laptop or ChromeBook through the HDMI Cable, make sure the audio plug is not connected. This will help ensure that the audio from your device is the audio sent to the speakers. If you have trouble with audio, read the article "How do I raise/lower the sound when I connect to the projector?"
Please Submit a Tech Request, or call X50, for more help.
Connecting your phone to play audio files
Only use the audio plug when you want to play music from your phone. In this case, it doesn't matter if the HDMI cable is also plugged in and you adjust volume from your phone, but the projector must be powered down.
Note: if you are connecting an iPhone 7 or greater, you will have to provide your own 3.5mm headphone to Lightning adaptor.
If you're unable to get the volume level you like from the phone controls, submit a tech request, and we'll adjust the volume on the speaker.