Fix Google Drive Issues in Schoology
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| Summary | Fix Google Drive Issues in Schoology |
| Author | Maintained by Matt Ringh |
| Help | Get help with this article |
| Status | Up-to-date for the 2024-2025 school year. |
If you're unable to connect to Google Drive from within Schoology (or some other application) here is the fix. Common error messages include "Access denied" and "Request access" when using Google Drive assignments.
Use Google Chrome
This is the simplest sure-fire way for students and faculty to be able to access Google Drive Resources in Schoology. When the Google resource page loads, users will be prompted to authenticate to their RCS Google account.
Removing Access
If you prefer to make this work in a browser other than Chrome, here are steps to fix authentication issues in browsers like Safari:
- In your Google account, click the grid in the upper-right.
- Select Account
- Select Security
- Under the heading Third-party apps with account access, select Manage third-party access
- Under Apps connected to your account, open Manage Apps.
- Under Third-party apps with account access select the app that is giving you trouble (e.g. Schoology) and click Remove Access.
Granting Access and Reconnecting
If the issue was with Schoology, go back to Schoology, and connect again:
Teachers
- In your course, click Add Materials
- Select Add Assignment
- Launch the Google Drive Assignment app
- Connect to your Google account.
Students
- In your course, open the assignment
- Select Submit Assignment
- Connect to your Google account.
Fixing "Access Denied" Message on iPadOS
Enable Cross-Site Tracking in your web browser or in Settings on iOS. This will allow for Schoology integrations to load and function properly. If you have questions about this, reach out to a member of the Tech Team! We're more than happy to help.
For Chrome:
- Go to Settings
- Go to Chrome
- Toggle Enable cross site tracking
For Safari:
- Go to Settings
- Go to Safari
- Un-toggle Prevent cross site tracking