Update Your RCS Passphrase

This article is...

	Provides secure identity management and single sign-on to many RCS applications and services.
	Intended for Employees and Students
	Categorized under RCS software and services
	Maintained by Jeffrey Gomez
	in need of review.

To reset your passphrase, you must go to myRiverdale. If you are able to log in (with your own passphrase or a temporary passphrase) see the Setting a new passphrase before it expires section below. If you do not have a working passphrase, jump down to Resetting a forgotten/expired passphrase section.

Note: Setting your passphrase here will change both your domain passphrase and Google Apps passphrase. Trust us: this is a good thing. But because this will change your e-mail passphrase, you will need to update your passphrase in account settings on any mobile devices (iPhones, iPads etc) that you use to access your Riverdale.edu e-mail and calendar. You'll also need to change settings for printing on campus. Instructions are here.

Getting ready before your passphrase expires

If you set your passphrase reset question phone number, you can easily recover a forgotten or expired passphrase

1. Log into http://my.riverdale.edu with your RCS credentials
2. Click your name at top right and select "Settings"
3. Click Edit Profile at top right
4. Add your phone number in the "Forgot Passphrase Text Message" box at bottom right
5. Edit your "Forgotten passphrase question" if necessary

Setting a new passphrase before it expires

1. Log into http://my.riverdale.edu with your RCS credentials
2. Click your name, then Settings at top right
3. Click Edit Profile
4. Fill in the fields in "Change Windows Passphrase"
5. Click "Change Passphrase"

Resetting a forgotten/expired passphrase

1. Visit http://my.riverdale.edu
2. Click "Forgot Passphrase"
3. Choose to send a text message or e-mail
   • If you choose text message, confirm your identity using the code sent to your phone
   • If you choose e-mail, follow the instructions in the e-mail you receive from noreply@okta.com
     OR
     
4. Answer your passphrase reset question
5. Set your new passphrase