Report Student Absences or Transportation Changes

	Learning Instruction Community
Summary	How to report an absence or transportation changes using the Parent Portal
Author	Maintained by Jen Davenport
Help	Get help with this article
Status	Up-to-date for the 2024-2025 school year.

You may report an absence or dismissal/transportation request by navigating to the Riverdale Parent Portal at https://portals.veracross.com/riverdale

After login, please choose "View or Submit Attendance or Dismissal Change Request" - all requests documented below start in this area of the Parent Portal.

Report an Absence, Late Arrival, or Early Dismissal

From the Dismissal Change Request screen (see above), choose the child whose absence you are reporting, then choose the date of the absence. If it will be a multi-day absence, use the first date field to indicate the first day of the anticipated absence.

For a Single Day Absence, Late Arrival, or Early Dismissal

Choose "Attendance"

Then, choose the appropriate code

For a Multi-Day Absence

Choose "Multi-Day Absence"

Enter the final date of the Multi-Day absence

Report a Lower School Dismissal Change Request

For a change in your Lower School Dismissal plans (this does not apply to MS/US students), Please choose the "Transportation From School" Option on the Logistics Request form:

Request Transportation for a Student Athlete from an MS/US Athletic Contest

Begin by going to https://portals.veracross.com/riverdale and choosing "View or Submit Attendance or Dismissal Change Request"

Request Bussing from an MS/US Away Athletic Contest

• Choose the Date of the Athletic Contest in the Select a Date field
• Choose Transportation from School
• Under What is the reason for this request? choose Transportation from MS/US Team Event
  

• Choose Bus as How is <child> getting home?
• For Route, Choose MS/US Athletics Away Game to Home Bus
  

• Choose the stop of Home
• You're welcome to provide any additional details you need in the Notes field.
• Click Submit
  
  

Report a Carpool or other method of Transportation from an MS/US Away Athletic Contest

• Choose the Date of the Athletic Contest in the Select a Date field
• Choose Transportation from School
• Under What is the reason for this request? choose Transportation from MS/US Team Away Event
  

• Choose Car or Other as How is <child> getting home?
  • If Car, please provide if it is another parent who is taking your child, or if it is you/a family member. If you're taking other children as well, please document if you can. Please also use this option for taxis/livery/carshare pickups and indicate as such.
  • If your child is taking subway, walking, or a form of transportation other than a car or school-supplied bus, please indicate using Other and Notes