Understand Account Lifecycles: Difference between revisions
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==Overall Process for New Hires== | |||
#New employee submits a signed contract to the Finance Office | #New employee submits a signed contract to the Finance Office | ||
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#Technology department will send account information to the new hire | #Technology department will send account information to the new hire | ||
==New Faculty Members Automatically Get the Following== | |||
*Active Directory account (WiFi, Okta, printing) | *Active Directory account (WiFi, Okta, printing) | ||
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*VoiceMail-only phone extension with VoiceMail-to-Email enabled | *VoiceMail-only phone extension with VoiceMail-to-Email enabled | ||
==New Employees that are Hired During the School Year== | |||
# Log into ''support.riverdale.edu'' | # Log into ''support.riverdale.edu'' | ||
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# Select '''Employee User Account''' | # Select '''Employee User Account''' | ||
==New Students for Upcoming Academic Year== | |||
*Students enrolled for the coming school year will have accounts created automatically. | *Students enrolled for the coming school year will have accounts created automatically. | ||
*This is typically done in the middle of August | *This is typically done in the middle of August | ||
== When an Employee Leaves Riverdale == | |||
We ask the supervisor to fill out a ticket for EACH departing employee so we can process appropriately: | We ask the supervisor to fill out a ticket for EACH departing employee so we can process appropriately: | ||
# Log into ''support.riverdale.edu'' | # Log into ''support.riverdale.edu'' | ||
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# Select '''Deactivate employee user account''' | # Select '''Deactivate employee user account''' | ||
# Please fill out the questionnaire (one per employee). This creates the ticket so we can process the departing employee's account properly. | # Please fill out the questionnaire (one per employee). This creates the ticket so we can process the departing employee's account properly. | ||
Revision as of 21:14, 21 September 2021
 | Hiring a new employee? Go to the section of this document that corresponds with his/her start date. Wondering about a new/visiting/exchange student? Those details are here as well. |
|---|---|
 | Intended for Employees |
 | Categorized under RCS Software and Services |
 | Maintained by Rob Shin |
 | in need of review. |
Overall Process for New Hires
- New employee submits a signed contract to the Finance Office
- HR creates Veracross record for new employee
- Registrar reviews the record and enters information into Veracross (Ex:schedule)
- Technology department is automatically notified of the new Employee record when the script runs overnight
- Technology department creates accounts for new employee (excluding phone extensions)
- Technology department will send account information to the new hire
New Faculty Members Automatically Get the Following
- Active Directory account (WiFi, Okta, printing)
- Google Account (GMail, Calendars, Drive, Groups, etc.)
- Schoology account: learning.riverdale.edu
- A listing in our Emergency Notification System
- VoiceMail-only phone extension with VoiceMail-to-Email enabled
New Employees that are Hired During the School Year
- Log into support.riverdale.edu
- Create a new ticket
- Select Provisioning
- Select Employee User Account
New Students for Upcoming Academic Year
- Students enrolled for the coming school year will have accounts created automatically.
- This is typically done in the middle of August
When an Employee Leaves Riverdale
We ask the supervisor to fill out a ticket for EACH departing employee so we can process appropriately:
- Log into support.riverdale.edu
- Create a new ticket
- Select Provisioning
- Select Employee User Account
- Select Deactivate employee user account
- Please fill out the questionnaire (one per employee). This creates the ticket so we can process the departing employee's account properly.