Remove RCS Device Management Tools: Difference between revisions
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===Wipe and reinstall fresh macOS=== | ===Wipe and reinstall fresh macOS=== | ||
If you | If you would like to hand in a completely wiped-clean laptop, (after backing up your data, of course,) please follow these detailed instructions from Apple on [https://support.apple.com/en-us/HT204904 How to reinstall macOS from macOS Recovery]. | ||
'''Note:''' All of the data on your Mac will be erased! | '''Note:''' All of the data on your Mac will be erased! | ||
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Please contact Rob Shin for any questions or if you'd like assistance with this process. | Please contact Rob Shin for any questions or if you'd like assistance with this process. | ||
=== Back Up All of Your Files === | ===Back Up All of Your Files=== | ||
It is essential to back up all of your files. There is always a risk of losing data when making changes to a system. | It is essential to back up all of your files. There is always a risk of losing data when making changes to a system. | ||
*Google Drive | |||
*My Documents folder | |||
*Pictures | |||
*Music | |||
=== Selectively Uninstall RCS Applications === | ===Perform Factory Reset (Windows 10 out of experience)=== | ||
# Click on the Start button | |||
# Type '''Control Panel''' and hit enter | #Plug in the charger so the laptop is running off wall power | ||
# Click on '''Programs and Features''' | #Click the Start button | ||
# You'll be presented with a list of all applications installed on your laptop. Right click on each one and uninstall: | #Type '''Settings''' and hit Enter | ||
#* Google Drive File Stream (unless you'd like to link your personal Google account) | #Select '''Update & Security''' | ||
#* Office 365 (unless you intend to purchase your own license) | #In the left hand menu, click on '''Recovery''' | ||
#* Adobe CC products (RCS provided license will be expired) | #On the right side under '''Reset this PC''', click on '''Get started''' | ||
#Choose '''Keep my files''' | |||
#Click on '''Change settings''' | |||
#Toggle the radio button to '''Off''' for the Preinstalled apps | |||
#Hit '''Next''' and confirm to proceed with the factory reset | |||
===Selectively Uninstall RCS Applications=== | |||
#Click on the Start button | |||
#Type '''Control Panel''' and hit enter | |||
#Click on '''Programs and Features''' | |||
#You'll be presented with a list of all applications installed on your laptop. Right click on each one and uninstall: | |||
#*Google Drive File Stream (unless you'd like to link your personal Google account) | |||
#*Office 365 (unless you intend to purchase your own license) | |||
#*Adobe CC products (RCS provided license will be expired) | |||
==iPad== | ==iPad== | ||
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==Chromebook== | ==Chromebook== | ||
=== Perform Factory Reset === | ===Perform Factory Reset=== | ||
*After Tech has deprovision the device, follow the steps below. | |||
*After Tech has deprovision the device, follow the steps below. | |||
# Turn off the Chromebook. | #Turn off the Chromebook. | ||
# Press Esc+Refresh+Power. A yellow exclamation point (!) or "Please insert a recovery USB stick" is displayed. | #Press Esc+Refresh+Power. A yellow exclamation point (!) or "Please insert a recovery USB stick" is displayed. | ||
# Press Ctrl+D to begin Developer mode, then press Enter. | #Press Ctrl+D to begin Developer mode, then press Enter. | ||
# Press Space, then press Enter. The Chromebook deletes its local data, returning to its initial state. This can take approximately 40 minutes. | #Press Space, then press Enter. The Chromebook deletes its local data, returning to its initial state. This can take approximately 40 minutes. | ||
# When the transition completes, press the space bar, then press Enter to return to verified mode. | #When the transition completes, press the space bar, then press Enter to return to verified mode. | ||
Revision as of 16:39, 26 April 2021
 | instructions to prep devices for personal use |
|---|---|
 | Intended for Employees |
 | Categorized under Classroom Technology and Systems |
 | Maintained by Jeremy Martinez |
 | in need of review. |
Mac
Uninstall Self Service
Please follow these instructions to Uninstall Self Service from your RCS Mac laptop.
Wipe and reinstall fresh macOS
If you would like to hand in a completely wiped-clean laptop, (after backing up your data, of course,) please follow these detailed instructions from Apple on How to reinstall macOS from macOS Recovery.
Note: All of the data on your Mac will be erased!
Windows
There are (2) options available: Factory reset the laptop (recommended) OR selectively uninstall RCS related applications.
Please contact Rob Shin for any questions or if you'd like assistance with this process.
Back Up All of Your Files
It is essential to back up all of your files. There is always a risk of losing data when making changes to a system.
- Google Drive
- My Documents folder
- Pictures
- Music
Perform Factory Reset (Windows 10 out of experience)
- Plug in the charger so the laptop is running off wall power
- Click the Start button
- Type Settings and hit Enter
- Select Update & Security
- In the left hand menu, click on Recovery
- On the right side under Reset this PC, click on Get started
- Choose Keep my files
- Click on Change settings
- Toggle the radio button to Off for the Preinstalled apps
- Hit Next and confirm to proceed with the factory reset
Selectively Uninstall RCS Applications
- Click on the Start button
- Type Control Panel and hit enter
- Click on Programs and Features
- You'll be presented with a list of all applications installed on your laptop. Right click on each one and uninstall:
- Google Drive File Stream (unless you'd like to link your personal Google account)
- Office 365 (unless you intend to purchase your own license)
- Adobe CC products (RCS provided license will be expired)
iPad
Please see this article for information about how to prepare your school-managed iPad for return to Riverdale.
Chromebook
Perform Factory Reset
- After Tech has deprovision the device, follow the steps below.
- Turn off the Chromebook.
- Press Esc+Refresh+Power. A yellow exclamation point (!) or "Please insert a recovery USB stick" is displayed.
- Press Ctrl+D to begin Developer mode, then press Enter.
- Press Space, then press Enter. The Chromebook deletes its local data, returning to its initial state. This can take approximately 40 minutes.
- When the transition completes, press the space bar, then press Enter to return to verified mode.