Remove RCS Device Management Tools: Difference between revisions
| Line 50: | Line 50: | ||
*after Tech has deprovision the device, follow the steps below. | *after Tech has deprovision the device, follow the steps below. | ||
# Turn off the Chromebook. | |||
# Press Esc+Refresh+Power. A yellow exclamation point (!) or "Please insert a recovery USB stick" is displayed. | |||
# Press Ctrl+D to begin Developer mode, then press Enter. | |||
# Press Space, then press Enter. The Chromebook deletes its local data, returning to its initial state. This can take approximately 40 minutes. | |||
# When the transition completes, press the space bar, then press Enter to return to verified mode. | |||
Revision as of 07:46, 12 May 2020
 | instructions to prep devices for personal use |
|---|---|
 | Intended for Employees |
 | Categorized under Classroom Technology and Systems |
 | Maintained by Jeremy Martinez |
 | in need of review. |
Mac
Uninstall Self Service
Please follow these instructions to Uninstall Self Service from your RCS Mac laptop.
Wipe and reinstall fresh macOS
If you are interested in an "out of box" experience, after backing up your data, please follow these detailed instructions from Apple on How to reinstall macOS from macOS Recovery.
Note: All of the data on your Mac will be erased!
Windows
Your laptop must be reset to factory default settings, which provides the new "out of box" experience. Please feel free to book Rob Shin's calendar if you'd like to work through this process with a technician. The procedure performed will be as follows:
Back Up All of Your Files
It is essential to back up all of your files because there's always a risk of losing data when making a major change to the system.
- Google Drive
- My Documents folder
- Pictures
- Music
Perform Factory Reset (Windows 10)
- Plug in the charger so the laptop is running off wall power
- Click the Start button
- Type Settings and hit Enter
- Select Update & Security
- In the left hand menu, click on Recovery
- On the right side under Reset this PC, click on Get started
- Choose Keep my files
- Click on Change settings
- Toggle the radio button to Off for the Preinstalled apps
- Hit Next and confirm to proceed with the factory reset
iPad
Please see this article for information about how to prepare your school-managed iPad for return to Riverdale.
Chromebook
Perform Factory Reset
- after Tech has deprovision the device, follow the steps below.
- Turn off the Chromebook.
- Press Esc+Refresh+Power. A yellow exclamation point (!) or "Please insert a recovery USB stick" is displayed.
- Press Ctrl+D to begin Developer mode, then press Enter.
- Press Space, then press Enter. The Chromebook deletes its local data, returning to its initial state. This can take approximately 40 minutes.
- When the transition completes, press the space bar, then press Enter to return to verified mode.