Access Dyknow

	Learning Instruction Community
Summary	Curate online classroom experiences for MS students
Author	Maintained by Matthijs van Mierlo
Help	Get help with this article
Status	Up-to-date for the 2024-2025 school year.

Many of you may have heard about a Chromebook management tool, called Dyknow (Pronounced Die-know). For those of you that haven't, Dyknow is a classrooom management tool that let's teachers view students screens, lock devices (all eyes on me), send messages, poll students, and check for understanding. Dyknow is available now for the entire Middle School (apologies US folks).

Get started with Dyknow

If you are new to Dyknow, please follow these steps:

1. All you need to do is go to https://dyknow.me/riverdale. Click Sign in with Google. If for any reason you are unable to sign in, please open a ticket by going to support.riverdale.edu or my emailing support-ticket@riverdale.edu.
2. Watch this training video: Dyknow 5 minute training video

All of your classes have been set up in Dyknow. You can access Dyknow on your MacBook, Chromebook, tablet, or even your phone. If any of your classes are missing, you are unable to login, or if you have any questions or concerns feel free to submit a ticket, call x50 from any campus phone, or find a Tech Team member at help desk. We're more than happy to help!

Quick Tutorials

• Dyknow - Monitor Class Sessions
• Dyknow - Create Blocking Plans

Learn about Dyknow features

If there are any over achievers out there feel free to check out these videos to expand your Dyknow knowledge base:

• Using Dyknow for Formative Assessment and Segmented Blocking
• Dyknow Attention Feature

Fix students not showing in Dyknow?

There is a quick and easy way to make sure they are added back to Dyknow properly! The whole process takes about 5 minutes total to fix Dyknow for a whole group of students. Follow the instructions below to make sure you can monitor your students’ Chromebooks using Dyknow in the classroom:

1. Click Show Students Not Monitored in your monitoring session
2. Select the checkbox(es) next to the student(s) you want to troubleshoot
3. Click Report Selected to generate a 4-digit Health Check Code
4. Enter that 4-digit Health Check Code onto the student device via the Dyknow Cloud icon, click the Dyknow Cloud icon, then click Something not working? and enter the 4-digit code there
   1. The Dyknow Cloud icon can be found by clicking on extensions in Chrome next to the address bar in the web browser
   2. You can project the same code for all affected students and have students enter the code on their own devices according to the step above. This can save a lot of in-class time if you have several students not showing in the monitoring session
5. Press enter on the student’s keyboard or click Okay on the screen. The student’s device will now show a confirmation message and the student should appear in the monitoring session