Latest revision as of 07:26, 25 September 2024

How to Send Faxes Using RingCentral

Summary	Send a fax using one of our RCS tools, RingCentral
Author	Maintained by Brian Clough
Help	Get help with this article
Status	Up-to-date for the 2024-2025 school year.

RingCentral offers a convenient way to send faxes directly from your computer or mobile device.

Prerequisites:

Get approval and have faxing enabled for your RingCentral account
Log in to Your RingCentral Account on your laptop or mobile device

Access the Fax Feature

Tap the + button and select New Fax > Enter Recipient Information > Phone Number:
Input the recipient's fax number in the TO field or use the Contact List if the recipient is already in your contacts
Attach Your Document > Upload > click Attach. You can also drag and drop the file directly into the designated area.
(Optional) Cover Page: Choose a cover page template or create a custom one. Notes: Add any additional notes or information you want to include.
Click the Send Now button to transmit the fax. If you prefer to schedule the fax for a later time, select the Send Later option and choose a date and time.

Additional Tips:

RingCentral plans allow you to send faxes directly from your email. Compose a new email, enter the recipient's fax number in the To field, and attach your document. Remove all other information including signature..
Fax History: You can view a history of your sent and received faxes in your RingCentral account.

@@ Line 1: / Line 1: @@
 {{AboxNew
-| name = Send a Fax with HelloFax
+| name = Send a Fax with RingCentral
 | learning =
 | instruction =
 | community = x
-| summ = Send a fax using one of our RCS tools, HelloFax
+| summ = Send a fax using one of our RCS tools, RingCentral
-| maintained = JM
+| maintained = BC
 | year = 2024-2025
 }}
@@ Line 11: / Line 11: @@
-RCS retired all physical fax machines on both campuses in May of 2014 and moved to a more modern, fully Internet-based faxing service called HelloFax.com.
+=How to Send Faxes Using RingCentral=
-==Who can fax? ==
+RingCentral offers a convenient way to send faxes directly from your computer or mobile device.
-We support faxing for work purposes. If you need to send a single fax (for RCS), you can ask an AA for assistance. If you need to send more than the very occasional fax, {{tsreq}} and we can set you up with an account.
+'''Prerequisites:'''
-Unfortunately, we cannot support ANY private faxing. Really. Everything that is sent and received is tracked and recorded. If you want to do personal, non-work related faxing, we’d encourage you to either open your OWN hellofax.com account (where you get a few pages of free faxing) or use any of the many paid-for services to fax (Internet based, and at Kinko's etc.)
+*Get approval and have faxing enabled for your RingCentral account
+*Log in to Your RingCentral Account on your laptop or mobile device
-== Sign in to HelloFax ==
+=== '''Access the Fax Feature''' ===
-HelloFax allows you to send a fax through the web instead of with a physical fax machine.
+* Tap the '''''+''''' button and select '''''New Fax > Enter Recipient Information > Phone Number''''':
+* Input the recipient's fax number in the '''''TO''''' field ''or'' use the Contact List if the recipient is already in your contacts
+* '''''Attach Your Document > Upload > click''''' Attach. You can also drag and drop the file directly into the designated area.
+* (Optional) Cover Page: Choose a cover page template or create a custom one. Notes: Add any additional notes or information you want to include.
+* Click the '''''Send Now''''' button to transmit the fax. If you prefer to schedule the fax for a later time, select the '''''Send Later''''' option and choose a date and time.
-# Visit [https://www.hellofax.com/ HelloFax.com] and click "Sign up with Google." <br>
+==== Additional Tips: ====
-# HelloFax should auto log you in using your RCS credentials. If not, enter your RCS credentials, including your FULL email address (yourusername@riverdale.edu).
-== Send a fax in web interface ==
+* RingCentral plans allow you to send faxes directly from your email. Compose a new email, enter the recipient's fax number in the '''''To''''' field, and attach your document. Remove all other information including signature..
-{|
+* Fax History: You can view a history of your sent and received faxes in your RingCentral account.
-|-
-|
-| * Click Send a Fax in the left column
-# Upload one or more files you would like to fax by clicking the "Upload Files" button or by dragging files directly into the "Drag files here" box.
-# Enter the fax number and/or email address to which you would like to send your file(s).
-#* Remember to put a 1 in front for US faxing!
-# If you want to enter a cover page including a To, From and Message, click #Cover Page.
-# Click "Send it now" You will receive a confirmation email that your fax has been sent.
-|}
-== Send a fax using email ==
-*[http://faq.hellofax.com/knowledgebase/articles/123562-how-do-i-send-a-fax-using-email%20 Fax using email]
-== How do I get my physical paper into digital form? ==
-*All of our copiers on both campuses support high-speed, multi-page scanning to email or USB stick. Any employee can use the copiers to scan a document for faxing.
-== How do I view, download or print a document that was sent to me? ==
-*Find the email from HelloFax containing the [http://faq.hellofax.com/knowledgebase/articles/133295-how-do-i-view-download-or-print-a-document-that-w notification].
-== Notes ==
-* You MUST enter the country code, even when faxing the US! So put a 1 in front!
-* Once you logon to HelloFax once, your browser will remember it and you can just load hellofax.com and go straight to your account
-* None of our incoming fax numbers are changing.