Access and set up the phone system: Difference between revisions
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# You will see the audio file greyed out and have a small red record button to the right. Click that and you will be given the choice to record using your ''Computer Microphone'', have RingCentral call your phone to record or to import an .mp3 or .wav file. The easiest and most straight forward is to use Computer Microphone. | # You will see the audio file greyed out and have a small red record button to the right. Click that and you will be given the choice to record using your ''Computer Microphone'', have RingCentral call your phone to record or to import an .mp3 or .wav file. The easiest and most straight forward is to use Computer Microphone. | ||
## After selecting ''Computer Microphone'' press the record button again and start your greeting, press again to stop. If you are satisfied press ''Save'' in the lower right corner. | ## After selecting ''Computer Microphone'' press the record button again and start your greeting, press again to stop. If you are satisfied press ''Save'' in the lower right corner. | ||
=== Accessing Voicemail === | |||
# In browser voicemails are displayed on the main page after logging in. | |||
# On mobile and desktop apps go to the Phone Tab and then Voicemail subhead to see all available messages. | |||
# On your desk phone press the voicemail button and then input your PIN when prompted. | |||
Revision as of 07:44, 13 August 2024
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| Summary | Get started with RingCentral |
| Author | Maintained by Brian Clough |
| Help | Get help with this article |
| Status | Up-to-date for the 2024-2025 school year. |
Login to RingCentral on a browser
- In you browser navigate to https://login.ringcentral.com/
- Click Google under the Or sign in with banner.
- Login using RCS Google credentials.
Install and Login to the RingCentral application
On your laptop
- Navigate https://www.ringcentral.com/download.html and click the corresponding Download link.
- If you have a Mac you may get another option to specify your Mac's chipset. Choose Mac with Apple chip.
- Run the file that downloads and install RingCentral and use the same login method detailed above.
On your mobile device
- Open the iOS App Store or Google Play Store and search for RingCentral and select the App that is simply called RingCentral. Please ignore any and all other RingCentral apps at this time.
- Open the RingCentral app and login using Google in the same method outlined above.
Voicemail
Set Voicemail PIN
- After logging in whether on browser, desktop app or mobile app go to Settings > Phone > Voicemail settings > Voicemail PIN
- Set a 6-10 digit PIN to access your voicemail.
Setup Voicemail Greeting
- After logging in you should have a prominent option to record a greeting. Click that option and change the option from Default to Custom from the dropdown in the upper-right.
- Alternatively you can go to After logging in whether on browser, desktop app or mobile app go to Settings > Phone > Voicemail settings > Voicemail greeting
- You will see the audio file greyed out and have a small red record button to the right. Click that and you will be given the choice to record using your Computer Microphone, have RingCentral call your phone to record or to import an .mp3 or .wav file. The easiest and most straight forward is to use Computer Microphone.
- After selecting Computer Microphone press the record button again and start your greeting, press again to stop. If you are satisfied press Save in the lower right corner.
Accessing Voicemail
- In browser voicemails are displayed on the main page after logging in.
- On mobile and desktop apps go to the Phone Tab and then Voicemail subhead to see all available messages.
- On your desk phone press the voicemail button and then input your PIN when prompted.