Fix Google Drive Issues in Schoology: Difference between revisions

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{{abox
{{AboxNew
| name         = Fix Problems with Third Party Apps accessing my Google Account
| name = Fix Google Drive Issues in Schoology
| summary      = Having trouble accessing your Google Account from Schoology, Notability, or some other application? Here is the fix.
| learning = x
| for_employees = Y
| instruction = x
| for_students  = Y
| community =  
| for_parents  =  
| summ = Fix Google Drive Issues in Schoology
| cat1          =  RCS Software and Services
| maintained = MR
| cat2          =
| year = 2024-2025
| maintained   = MR
| year         = 2021-2022
}}
}}
__TOC__


If you're unable to connect to Google Drive from within Schoology (or some other application) here is the fix:
If you're unable to connect to Google Drive from within Schoology (or some other application) here is the fix. Common error messages include "Access denied" and "Request access" when using Google Drive assignments.


== Use Google Chrome ==
== Use Google Chrome ==
Line 18: Line 17:
== Removing Access ==
== Removing Access ==


If you prefer to make this work in a browser other than Chrome, here are steps to fix authentication issues in browsers like Safari"
If you prefer to make this work in a browser other than Chrome, here are steps to fix authentication issues in browsers like Safari:


#In your Google account, click the grid in the upper-right.
#In your Google account, click the '''''grid''''' in the upper-right.
#Select "Account".
#Select '''''[https://myaccount.google.com/ Account]'''''
#Select Security
#Select '''''Security'''''
#Under the heading "Third-party apps with account access", select "Manage third-party access".
#Under the heading '''''Third-party apps with account access''''', select '''''Manage third-party access'''''
#Under Apps connected to your account, open "Manage Apps".
#Under Apps connected to your account, open '''''Manage Apps'''''.
#Under "Third-party apps with account access" select the app that is giving you trouble (e.g. Schoology) and click "Remove Access".
#Under '''''Third-party apps with account access''''' select the app that is giving you trouble (e.g. Schoology) and click '''''Remove Access'''''.


== Granting Access and Reconnecting ==
== Granting Access and Reconnecting ==
If the issue was with Schoology, go back to Schoology, and connect again:
If the issue was with Schoology, go back to Schoology, and connect again:


For Teachers in Schoology
=== Teachers ===
#In your course, click Add Materials.
#In your course, click '''''Add Materials'''''
#Select Add Assignment.
#Select '''''Add Assignment'''''
#Launch the Google Drive Assignment app.
#Launch the '''''Google Drive Assignment''''' app
#Connect to your Google account.
#Connect to your Google account.
For Students in Schoology
 
#In your course, go to the assignment.
=== Students ===
#Select Submit Assignment.
#In your course, open the '''''assignment'''''
#Select '''''Submit Assignment'''''
#Connect to your Google account.
#Connect to your Google account.
== Fixing "Access Denied" Message on iPadOS ==
Enable '''''Cross-Site Tracking''''' in your web browser or in '''''Settings''''' on iOS. This will allow for Schoology integrations to load and function properly. If you have questions about this, reach out to a member of the Tech Team! We're more than happy to help.
For Chrome:
* Go to '''''Settings'''''
* Go to '''''Chrome'''''
* Toggle '''''Enable cross site tracking'''''
For Safari:
* Go to '''''Settings'''''
* Go to '''''Safari'''''
* Un-toggle '''''Prevent cross site tracking'''''

Latest revision as of 09:17, 5 August 2024

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SummaryFix Google Drive Issues in Schoology
AuthorMaintained by Matt Ringh
HelpGet help with this article
StatusUp-to-date for the 2024-2025 school year.

If you're unable to connect to Google Drive from within Schoology (or some other application) here is the fix. Common error messages include "Access denied" and "Request access" when using Google Drive assignments.

Use Google Chrome

This is the simplest sure-fire way for students and faculty to be able to access Google Drive Resources in Schoology. When the Google resource page loads, users will be prompted to authenticate to their RCS Google account.

Removing Access

If you prefer to make this work in a browser other than Chrome, here are steps to fix authentication issues in browsers like Safari:

  1. In your Google account, click the grid in the upper-right.
  2. Select Account
  3. Select Security
  4. Under the heading Third-party apps with account access, select Manage third-party access
  5. Under Apps connected to your account, open Manage Apps.
  6. Under Third-party apps with account access select the app that is giving you trouble (e.g. Schoology) and click Remove Access.

Granting Access and Reconnecting

If the issue was with Schoology, go back to Schoology, and connect again:

Teachers

  1. In your course, click Add Materials
  2. Select Add Assignment
  3. Launch the Google Drive Assignment app
  4. Connect to your Google account.

Students

  1. In your course, open the assignment
  2. Select Submit Assignment
  3. Connect to your Google account.

Fixing "Access Denied" Message on iPadOS

Enable Cross-Site Tracking in your web browser or in Settings on iOS. This will allow for Schoology integrations to load and function properly. If you have questions about this, reach out to a member of the Tech Team! We're more than happy to help.

For Chrome:

  • Go to Settings
  • Go to Chrome
  • Toggle Enable cross site tracking

For Safari:

  • Go to Settings
  • Go to Safari
  • Un-toggle Prevent cross site tracking
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