Access GoGuardian Parent: Difference between revisions

No edit summary
Line 35: Line 35:


==GoGuardian Parent vs YouTube==
==GoGuardian Parent vs YouTube==
* The Parent app allows parents to introduce filtering outside of school hours. Unfortunately, the parent filter is an overlay of any school filters (aka, it only makes it more strict) and we cannot STOP a parent from blocking something. In our case, logging on to Schoology requires that '''accounts.youtube.com''' is accessed (we have no control over this) and if a parent blocks '''youtube.com''', a student is unable to logon to our LMS outside of school hours. This is a know issue that we are working on trying to resolve.  
* The Parent app allows parents to introduce filtering outside of school hours. Unfortunately, the parent filter is an overlay of any school filters (aka, it only makes it more strict) and we cannot STOP a parent from blocking something. In our case, logging on to Schoology requires that '''accounts.youtube.com''' is accessed (we have no control over this) and if a parent blocks '''youtube.com''', a student is unable to logon to our LMS outside of school hours. This is a known issue that we are working on trying to resolve. Thank you.


==For More Info==
==For More Info==
If you have any questions, you can reach us at suuport-ticket@riverdale.edu.
If you have any questions, you can reach us at suuport-ticket@riverdale.edu.
585

edits