Remove RCS Device Management Tools

This article is...

	instructions to prep devices for personal use
	Intended for Employees
	Categorized under Classroom Technology and Systems
	Maintained by Jeremy Martinez
	in need of review.

Mac

Uninstall Self Service

Please follow these instructions to Uninstall Self Service from your RCS Mac laptop.

Wipe and reinstall fresh macOS

If you are interested in an "out of box" experience, after backing up your data, please follow these detailed instructions from Apple on How to reinstall macOS from macOS Recovery.

Note: All of the data on your Mac will be erased!

Windows

Your laptop must be reset to factory default settings, which provides the new "out of box" experience. Please feel free to book Rob Shin's calendar if you'd like to work through this process together. The procedure performed will be as follows:

Back Up All of Your Files

It is essential to back up all of your files because there's always a risk of losing files when making a major change to the system.

• Google Drive
• My Documents folder
• Pictures
• Music

Perform Factory Reset (Windows 10)

1. Plug in the charger so the laptop is running off wall power
2. Click the Start button
3. Type Settings and hit Enter
4. Select Update & Security
5. In the left hand menu, click on Recovery
6. On right side under Reset this PC, click on Get started
7. Choose Keep my files
8. Click on Change settings
9. Toggle the radio button to Off for the Preinstalled apps
10. Hit Next and confirm to proceed with the factory reset

iPad

Please see this article for information about how to prepare your school-managed iPad for return to Riverdale.

Chromebook

JG: we will have to remove management, I presume they'll have to powerwash it and start over.