Use myRiverdale (aka Okta)?

From howdoi
Jump to navigation Jump to search
This article is...
Summary.png Provides secure identity management and single sign-on to many RCS applications and services.
IntendedES.png Intended for
Employees and Students
Categories.png Categorized under
RCS software and services
JG.jpg Maintained by
Jeffrey Gomez
2018-2019.png in need of review.



MyRiverdale-logo.png now uses Okta.png
Okta is the software service that has replaced our previous myRiverdale (my.riverdale.edu) portal. It's now what you'll find when you visit my.riverdale.edu.

Okta Mobile App

Do not use a web browser to access Okta on your mobile device. Instead, use the mobile applications for iPad/iPhone and Android devices. Both apps are free.

With the mobile app, users can access the applications in their Dashboard and reset their Okta passphrase.

  • When you open the App for the first time, you'll be prompted to enter the "site name", your "user name", and your "passphrase". For "site name", enter "Riverdale".
  • Please note that the mobile application has been a little inconsistent in our testing. It does not always work correctly for all applications. We hope it will be improved in future versions.

First, clear your browser cache

We urge you to clear your web browser cache before visiting the new myRiverdale for the first time. Here’s how to do that:

Logging into myRiverdale

Go to my.riverdale.edu. You will be redirected to riverdale.okta.com. This is totally fine and totally safe. (You can also just go straight to riverdale.okta.com.)

Enter your RCS Username and passphrase.

Login.png


First time login

If this is your first time logging in, you will be prompted to answer a few questions as part of the account creation process.

  1. Add a secondary email address to use when resetting your passphrase, or check the box that says "I have no secondary email address"
  2. Add your mobile phone number if you want the option to reset your passphrase via text message
  3. Choose a security question to answer if you forget your passphrase.
  4. Choose a security image.


Portal step2.png


When you have finished these steps, click on the button that says "Create Account" in the lower right-hand corner of the screen.


Create account.png


Now you have successfully created your account and will be logged into the application!

The Dashboard

Now that you have logged in, you will see the Dashboard. You will also see a message that says "Welcome to your Okta homepage". Okta provides links to help files and "how-to" videos here that you may find helpful to use. (click hereto access these videos)
This window can be closed if you are not using it.


Dashboard.png


You may also see a message that says "We added new features to your Okta account" . This refers to a new feature Okta has just included that allows users to create tabs to organize their applications.

New.png


Installing the Okta plugin

If you are using a Faculty laptop, or an off-campus computer, you may see a message that asks you to install an Okta browser plug-in, the first time you login to your Okta account.

Plugin.png


The plug-in helps the Okta application run smoothly, and should be installed.

  1. Click on the part of the message that says "click here to install".
  2. After starting the installation, follow the onscreen instructions.
  3. When the installation is complete you will need to restart the browser.
  4. If you use more than one browser, you will need to install the plug-in in each browser.
Note:Each web browser has its own slightly different method of installing the plug-in.

After installing the Okta plug-in, a folder called "My Applications" will be added to the Bookmarks toolbar. This folder contains bookmarks for all of the applications in your dashboard.

Myapps.png


Click on the triangle to view the contents of the "My Applications" folder

Bookmarks.png


A right click (two finger click, for you laptop users) on the My Applications folder will allow you to rename it. For instance, you could call it "Riverdale Applications."

These bookmarks provide you with a quick and easy way to access applications in Okta, without going to the dashboard.

For more info on the plug-ins click here

Opening an application from the dashboard

The Dashboard contains all of the links to applications that were accessible through the my.riverdale portal. To login to any of these applications simply click its icon.

Dashboard2 (1).png


The first time you login to an application you may be asked to enter your passphrase. Do this and click the green "Sign In" button.

Creds.png


After logging in you may see a window pop up that asks if you were successfully logged in. Click "yes". Your username and passphrase will be stored so that in the future you will be automatically logged in.

Signedin.png


Organizing apps/Creating Tabs

The Dashboard view can be customized by rearranging the order in which apps appear or by creating Tabs to organize apps under different headings.

Dashboard2 (1).png


Reordering applications

Simply click on the application you wish to move, and drag/drop it into the new position.

Moving.png


Creating a new tab

Click the "+" next to the existing tab

Newtab.png


Then enter a name for the new tab

Newtab personal.png



To add applications to the new tab, simply drag/drop apps from an existing tab into the new one.

Hiding applications

We recommend creating a tab to store applications you don't need/ use.


Changing a passphrase for an application

  1. click on the "gear" icon in the upper right-hand corner of the application button
  2. enter the new passphrase
  3. click "Save"
Gearicon2.png


Change.png



Automatically launching applications when you sign-in to Okta:

  1. click on the "gear" icon in the right-hand corner of the application button
  2. check the box that says "Automatically launch this app when I sign into Okta"
  3. click "Save"
Launch.png


For directions on how to add your own applications to the Okta dashboard, click' here

Need further help?

Okta provides some great help pages here. You can also submit a tech support request.

Other articles about Software and Services:

Article Summary
Fix "Hold for Authentication" when printing This page describes how to fix a common printing error.
Enter student updates? How to enter student updates
Enter lower school comments? Procedure for entering lower school comments
Get a loaner computer? Instructions on what to do if you need to borrow a laptop.
Install RCS-provided software on my Windows PC? Follow these directions to request software for your Windows machine.
Use RCS Shoebox? This page is for Riverdale-specific information about the setup and use of Shoebox for archiving documents, images, and videos.
Post on blogs.riverdale.edu? blogs.riverdale.edu is the official blogging site for Riverdale Country School. It is a WordPress blog.
Project in the classroom/theater? How to connect your device to RCS projectors and displays.
Access library resources How to to access all of Riverdale's print and digital resources, including eBooks, audiobooks, and interactive books, as well as free and paid subscription databases.
Restore Google data? if your Google user data is deleted or corrupted, you can restore it immediately.
Access my domain files remotely This page describes how you can access your Riverdale server files from home.
Organize My Google Drive Is it taking you way too long to find something on Google Drive? Then check out the infographic below to tackle the world of Google Drive Organization and File Naming.
Understand the user account lifecycle Hiring a new employee? Go to the section of this document that corresponds with his/her start date. Wondering about a new/visiting/exchange student? Those details are here as well.