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Create Tech Support Tickets: Difference between revisions
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===Quick Tickets=== | ===Quick Tickets=== | ||
The fastest and simplest way to submit a ticket through Incident IQ is by using the Quick Tickets option located on your Dashboard. This section lists assets that have been assigned to your user account, and represent the technology you personally interact with on a daily basis. | The fastest and simplest way to submit a ticket through Incident IQ is by using the Quick Tickets option located on your Dashboard. This section lists assets that have been assigned to your user account, and represent the technology you personally interact with on a daily basis. | ||
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#If you are submitting a ticket for an asset assigned to yourself, simply select it from the Quick Tickets section. | #If you are submitting a ticket for an asset assigned to yourself, simply select it from the Quick Tickets section. | ||
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