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Access MacOS Resources in Self Service: Difference between revisions

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This is a Mac-only process, for RCS employee laptops and laptops owned by current 9th and 10th graders.  
This is a Mac-only process, for RCS employee laptops and laptops owned by current 9th and 10th graders.  
# Open Safari (enrollment works best using Safari!)
# Open Safari (enrollment works best using Safari!)
# Visit [http://bit.ly/RCSSelfService http://bit.ly/RCSSelfService] (or click [http://bit.ly/RCSSelfService here] if that doesn't work)
# Visit http://bit.ly/RCSSelfService (or click [http://bit.ly/RCSSelfService here] if that doesn't work)
# Log in with your Riverdale username and password
# Log in with your Riverdale username and password
#* Your computer will download a .pkg file
#* Your computer will download a .pkg file
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We hope this will increase your awareness of these risk factors and help you resolve them – and of course we’ll help you resolve any issues you learn about but are not sure how to address. If you receive any of these notifications you can click "More Info" to see our recommended resolution. To see a list of our recommendations you can also [[Resolve_Self_Service_Notifications|click here.]]
We hope this will increase your awareness of these risk factors and help you resolve them – and of course we’ll help you resolve any issues you learn about but are not sure how to address. If you receive any of these notifications you can click "More Info" to see our recommended resolution. To see a list of our recommendations you can also [[Resolve_Self_Service_Notifications|click here.]]


Self Service is a required installation for employees who use Riverdale-owned laptops and for students who bring their own laptops to school. It is NOT required for employees who bring personally-owned laptops. This software does require elevated privileges (meaning admin-level access) to your computer in order to gather the information above. However, as it does provide access to our printers and software, and can be useful for some general maintenance tasks, we suggest it to everyone who uses a Mac laptop at Riverdale.  
Self Service is a required installation for employees who use Riverdale-owned laptops. It is NOT required for employees or students who bring personally-owned laptops to school. This software does require elevated privileges (meaning admin-level access) to your computer in order to gather the information above. However, as it does provide access to our printers and software, and can be useful for some general maintenance tasks, we suggest it to everyone who uses a Mac laptop at Riverdale.  


As always, if you have additional questions or need assistance, contact the Tech Department by dialing x50, submit a tech request, or visit our Help Desk.
As always, if you have additional questions or need assistance, contact the Tech Department by dialing x50, submit a tech request, or visit our Help Desk.
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