Resolve Self Service Notifications: Difference between revisions

Resolve Self Service Notifications (view source)

Revision as of 14:15, 12 March 2018

26 bytes added , 12 March 2018

→‎Update macOS

Jmartinez

885

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 == Install Sophos ==
-Your computer does not have Sophos Anti-virus installed. The RCS tech dept recommends installing Sophos via Self-Service.
+This computer does not have Sophos Anti-virus installed. The RCS tech department recommends installing Sophos via Self-Service.
 To install Sophos:
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 == Reboot your computer ==
-This computer hasnt been restarted in more than two weeks. For optimal performance RCS Tech recommends you reboot your computer at least once per week.
+This computer has not been restarted in more than two weeks. For optimal performance RCS Tech recommends you reboot your computer at least once per week.
 To Restart your computer, do one of the following:
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 == Malware detected ==
-Your computer may be infected with Adware or Malware. We recommends bringing your laptop to help desk hours for assistance.
+This computer may be infected with Adware or Malware. Please bring your laptop for support during help desk hours or dial X50 for further assistance.
 == RCS-Guest deleted ==
-We have deleted RCS-Guest from your preferred networks list as that network has changes as of Spring Break 2018. Employees (what about students?) should all be using RCS-Community to maximize speed, usability and to reduce filtering.
+RCS-Guest has been removed from the preferred networks list of your device as that network has changed as of Spring Break 2018. Employees should all be using RCS-Community to maximize speed, usability and to reduce filtering.