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Find a Lost or Stolen Device: Difference between revisions

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(Created page with " If you can't locate your device, '''immediately report it to us.''' It's much better to have us scramble to find it quickly -- and then remember it's at home -- than to give...")
 
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If you can't locate your device, '''immediately report it to us.''' It's much better to have us scramble to find it quickly -- and then remember it's at home -- than to give a thief time to exploit it.
If you can't locate your device, '''immediately report it to us.''' It's much better to have us scramble to find it quickly -- and then remember it's at home -- than to give a thief time to exploit it.


=== 1) Report ===
=== Report ===


# Directly notify someone from the Tech Department -- by phone (x50) or in person. Please don't leave a message; actually talk with someone so you know we're working on it.
Directly notify someone from the Tech Department -- by phone (x50) or in person. Please don't leave a message; actually talk with someone so you know we're working on it.
# {{TSREQ}} to report your device missing. Choose ticket type "Tech support (exact) > Loss or physical damage."
{{TSREQ}} to report your device missing. Choose ticket type "Tech support (exact) > Loss or physical damage."
#* You may also want to request a loaner in your report.
You may also want to request a loaner in your report.


=== 2) Locate ===
=== Locate ===


==== Apple Devices ====
==== Apple Devices ====
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