Email LS parents via Veracross

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Summary.png How to email parents via Veracross
IntendedE.png Intended for
Employees
Categories.png Categorized under
Communication
VI.jpg Maintained by
Vanessa Izquierdo
2018-2019.png Up-to-date for the 2018-2019 school year.



Send email to a classes parents

To send an email to a set of parents associated with a specific class via the Veracross teacher portal:

  1. Locate the class who's parents you want to email
  2. Hover over the Contact Tab
  3. Click "Email parents"

Veracross-Email LS Parents.png

If setup correctly on your computer a new compose message window will open in your preferred email client with the appropriate email distribution list in the to section. This means you are sending your email via your RCS Gmail account. If this is not the case and you would like it to be, please dial x50 or submit a tech support request.

Send email based on grade level

Email distribution lists allow individuals to send an email to all parents associated with a specific grade level. These email lists can be helpful when sending blanket grade level reminders (ex. Winter is coming! Remember to bring snow gear to play outside)

To do so, click the distribution list below for the grade level of parents you wish to email. If setup correctly on your computer a new compose message window will open in your preferred email client with the appropriate email distribution list in the to section. This means you are sending your email via your RCS Gmail account. If this is not the case and you would like it to be, please dial x50 or submit a tech support request.

PreK
riverdale.g_parents_w_students_in_pre_k@mail.veracross.com
Kindergarten
riverdale.g_parents_w_students_in_kindergarten@mail.veracross.com
First Grade
riverdale.g_parents_w_students_in_grade_1@mail.veracross.com
Second Grade
riverdale.g_parents_w_students_in_grade_2@mail.veracross.com
Third Grade
riverdale.g_parents_w_students_in_grade_3@mail.veracross.com
Fourth Grade
riverdale.g_parents_w_students_in_grade_4@mail.veracross.com
Fifth Grade
riverdale.g_parents_w_students_in_grade_5@mail.veracross.com

Facts about emailing via Veracross

Do we HAVE to use Veracross to email parents?
Yes, we want everyone to communicate with parents via the Veracross Teacher Portal
When I send an email from Veracross, does it come from MY email?
Yes, the email will go through the Veracross portal, but once parents receive it, they will see your name in the reply-to address
When parents reply to the email sent, will it come to my email?
Yes, if you send it from your gmail account, your information will be in the reply-to address
Do I have 2 emails now?
No, you will only use your gmail account to send and receive email
Can we use our group email to send and receive emails via Veracross?
Veracross RESENDS the email with whatever reply-to address YOU have on the original email that you sent to the Distribution Group. When sending an email, make sure to change the sender information to your group address. 3ch-class@riverdale.edu, the replies will go there. Veracross does NOT receive ANY email whatsoever.