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Update my voicemail greetings?: Difference between revisions
Update my voicemail greetings? (view source)
Revision as of 10:33, 23 October 2019
, 23 October 2019→Simple steps to set up voice mail
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{{ | {{abox | ||
| name = Update my voicemail greeting? | |||
| summary = How to setup and access your voicemail. | |||
| for_employees = Yes | |||
| for_students = No | |||
| for_parents = | |||
| cat1 = Communication | |||
| cat2 = | |||
| maintained = JG | |||
| year = 2018-2019 | |||
}} | |||
= Extension Migration = | = Extension Migration = | ||
RCS changed | RCS changed the Hill classroom extensions from 4-digits to 5-digits on August 16, 2019. River campuses from 3-digit to 4-digit dialing on August 28, 2013. Extensions were divided between “Room” Extensions and Personal/Voicemail extensions. The type of extension you are dialing will be denoted by the first digit. The dialing scheme is as follows: | ||
* '''Extensions 1XXXX 1+Building Number+Floor+Room''' will be given to rooms at the Hill Campus. These extensions will not have voicemail and will roll back to the switchboard if they are not answered after four rings. The last four digits of these extensions will correspond to the building number+floor+room number. So, Room 1233 will have extension 11233. Room 1101 will have extension 11101, and so on. | |||
* '''Extensions 1000-1999''' will be given to rooms at the Hill Campus. These extensions will not have voicemail and will roll back to the switchboard if they are not answered after four rings. The last three digits of these extensions will correspond to the room number. So, Room 233 will have extension 1233. Room 101 will have extension 1101, and so on. | * '''Extensions 1000-1999''' will be given to rooms at the Hill Campus. These extensions will not have voicemail and will roll back to the switchboard if they are not answered after four rings. The last three digits of these extensions will correspond to the room number. So, Room 233 will have extension 1233. Room 101 will have extension 1101, and so on. | ||
* '''Extensions 2000-2999''' will be given as either voicemail-only mailboxes to Hill campus faculty members or as direct lines to Hill campus office phones. For example, if your current extension is 204, it will now be 2204. Extensions beginning in 27xx remain the only Direct-in-dial extensions on the Hill campus (i.e., extensions that can be dialed directly from outside the two campuses). | * '''Extensions 2000-2999''' will be given as either voicemail-only mailboxes to Hill campus faculty members or as direct lines to Hill campus office phones. For example, if your current extension is 204, it will now be 2204. Extensions beginning in 27xx remain the only Direct-in-dial extensions on the Hill campus (i.e., extensions that can be dialed directly from outside the two campuses). | ||
* '''Extensions 3000-3999''' will be given to rooms at the River campus, as well as homebase classroom teachers. The last three digits of these extensions will correspond to the room number. So, room 302 will now be 3302. Homebase classroom extensions will have Voicemail that sends to a shared Classroom [[Google Group]] accessible to Co- or Lead and Assistant teachers. Rooms that are *not* Homebase classrooms (i.e., specials rooms) will have extensions that roll back to the switchboard if not answered. | * '''Extensions 3000-3999''' will be given to rooms at the River campus, as well as homebase classroom teachers. The last three digits of these extensions will correspond to the room number. So, room 302 will now be 3302. Homebase classroom extensions will have Voicemail that sends to a shared Classroom [[Google Group]] accessible to Co- or Lead and Assistant teachers. Rooms that are *not* Homebase classrooms (i.e., specials rooms) will have extensions that roll back to the switchboard if not answered. | ||
* '''Extensions 4000-4999''' will be given as either voicemail-only mailboxes to River campus employees or as direct lines to River campus office phones in office locations. For example, if your current extension is 384, it will now be 4384. This means all River employees that are not Homebase teachers (see above for Homebase teachers) will be assigned their own voicemail box. Extensions beginning in 48xx remain the only Direct-in-dial extensions on the River campus (i.e., extensions that can be dialed directly from outside the two campuses). | * '''Extensions 4000-4999''' will be given as either voicemail-only mailboxes to River campus employees or as direct lines to River campus office phones in office locations. For example, if your current extension is 384, it will now be 4384. This means all River employees that are not Homebase teachers (see above for Homebase teachers) will be assigned their own voicemail box. Extensions beginning in 48xx remain the only Direct-in-dial extensions on the River campus (i.e., extensions that can be dialed directly from outside the two campuses). | ||
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### Your Name: press '''6''' or '''N''' for name. State only your name here. | ### Your Name: press '''6''' or '''N''' for name. State only your name here. | ||
### Your Greeting: press '''4''' or '''G''' for greeting. This is what phone callers will hear when your voicemail picks up. | ### Your Greeting: press '''4''' or '''G''' for greeting. This is what phone callers will hear when your voicemail picks up. | ||
(It is sometimes less confusing to set each of these three options one at a time, ending your voicemail session between each change) | |||
* (It is sometimes less confusing to set each of these three options one at a time, ending your voicemail session between each change) | |||
* To bypass an outgoing message and leave a voicemail, press 1. To get transferred to the auto attended hit 0. Note in the past you pressed ## to bypass the outgoing message. | |||
== To check your Voicemail from an Outside Number == | == To check your Voicemail from an Outside Number == | ||
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* [http://edocs.mitel.com/UG/EN/Inter-Tel/Inter-Tel%205000%20&%20Axxess%20User%20Guides/Mitel%205330e_QRG_5.1_SP1.pdf Quick Guide 5330e IP Phone] | * [http://edocs.mitel.com/UG/EN/Inter-Tel/Inter-Tel%205000%20&%20Axxess%20User%20Guides/Mitel%205330e_QRG_5.1_SP1.pdf Quick Guide 5330e IP Phone] | ||
* [http://www2.warwick.ac.uk/services/its/servicessupport/telecommunicationservice/telephones/deskphones/5330e_quick_ref_guide.pdf Cheat Sheet for the 5330e IP Phone] | * [http://www2.warwick.ac.uk/services/its/servicessupport/telecommunicationservice/telephones/deskphones/5330e_quick_ref_guide.pdf Cheat Sheet for the 5330e IP Phone] | ||
* [http://training.mitel.com/cw/WebSite/techTraining/OnlineTutorials/Mitel%206900_Series_FeatureTeacher_output/story_content/external_files/6930_QRG_EN.pdfMitel MiVoice 6930 IP Phone] | |||
* [http://training.mitel.com/cw/WebSite/techTraining/OnlineTutorials/Mitel%206900_Series_FeatureTeacher_output/story_html5.html Online Mitel 69XX Phone Feature Teacher] | |||
==Directories of Extensions== | ==Directories of Extensions== | ||