Jump to content

Update Your RCS Passphrase: Difference between revisions

no edit summary
No edit summary
No edit summary
(8 intermediate revisions by 4 users not shown)
Line 5: Line 5:
  | for_students  = Y
  | for_students  = Y
  | for_parents  =  
  | for_parents  =  
  | cat1          =  RCS software and services
  | cat1          =  RCS Software and Services
  | cat2          =
  | cat2          =
  | maintained    = RS
  | maintained    = RS
  | year          = 2019-2020
  | year          = 2022-2023
}}
}}
__TOC__
To reset your passphrase, you can visit [https://my.riverdale.edu myRiverdale].  If you are able to log in (with your own passphrase or a temporary passphrase) see the ''Setting a new passphrase before it expires section'' below.  If you do not have a working passphrase, jump down to ''Resetting a forgotten/expired passphrase section''.


To reset your passphrase, you must visit [https://my.riverdale.edu myRiverdale].  If you are able to log in (with your own passphrase or a temporary passphrase) see the ''Setting a new passphrase before it expires section'' below.  If you do not have a working passphrase, jump down to ''Resetting a forgotten/expired passphrase section''.
'''Note: Setting your passphrase here will change it for both the domain passphrase and Google.''' You will need to update your account settings on any mobile devices (iPhones, iPads, etc) that you use to access Riverdale e-mail and calendar. You'll also need to change settings for printing on campus; instructions are [https://knowledge.riverdale.edu/index.php?title=Direct_Wireless_Printing/Changing_Password here].
 
'''Note: Setting your passphrase here will change both your domain passphrase and Google Apps passphrase.''' This is a good thing, but because this will change your e-mail passphrase, you will need to update your account settings on any mobile devices (iPhones, iPads etc) that you use to access your Riverdale.edu e-mail and calendar. You'll also need to change settings for printing on campus. Instructions are [https://knowledge.riverdale.edu/index.php?title=Direct_Wireless_Printing/Changing_Password here].


===Getting ready before your passphrase expires===
===Getting ready before your passphrase expires===
If you set your passphrase reset question phone number, you can easily recover a forgotten or expired passphrase:
If you set your passphrase reset question phone number, you can easily recover a forgotten or expired passphrase:
# Log into [http://my.riverdale.edu http://my.riverdale.edu] with your RCS credentials
 
# Click your name at top right and select "Settings"
#Log into http://my.riverdale.edu with your RCS credentials
# Click Edit Profile at top right
#Click your name at top right and select "Settings"
# Add your phone number in the "Forgot Passphrase Text Message" box at bottom right
#Click Edit Profile at top right
# Edit your "Forgotten passphrase question" if necessary
#Add your phone number in the "Forgot Passphrase Text Message" box at bottom right
#Edit your "Forgotten passphrase question" if necessary


===Setting a new passphrase before it expires===
===Setting a new passphrase before it expires===
# Log into [http://my.riverdale.edu http://my.riverdale.edu] with your RCS credentials
[[File:Okta Settings.png|left|thumb]]
# Click your name, then Settings at top right
<br />
# Click Edit Profile
 
# Fill in the fields in "Change Windows Passphrase"
#Log into http://my.riverdale.edu with your RCS credentials
# Click "Change Passphrase"
#Click your name, then Settings at top right
#Click Edit Profile
#Enter your current password once, and then your new passphrase twice in the indicated fields. Please note that your passphrase must be at least '''12 characters''', and must have an '''uppercase letter''', a '''lowercase letter''', and a '''number or symbol'''. Your passphrase (password) also '''''cannot contain your name, or your username''''', and may not be a passphrase which you have used before.
#Click "Change Password"
 
[[File:Okta Change Password.png|left|thumb]]
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 


===Resetting a forgotten / expired passphrase===
===Resetting a forgotten / expired passphrase===
# Visit [http://my.riverdale.edu http://my.riverdale.edu]
 
# Click "Forgot Passphrase"
#Visit http://my.riverdale.edu
# Choose to send a text message or e-mail
#Click "Forgot Passphrase"
#* If you choose text message, then confirm your identity using the code sent to your phone
#Choose to send a text message or e-mail
#* If you choose e-mail, then follow the instructions in the e-mail you receive from noreply@okta.com<br>OR<br>
#*If you choose text message, then confirm your identity using the code sent to your phone
# Answer your passphrase reset question
#*If you choose e-mail, then follow the instructions in the e-mail you receive from noreply@okta.com<br>OR<br>
# Set your new passphrase
#Answer your passphrase reset question
#Set your new passphrase
281

edits