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Submit Technology Purchase and Upgrade Requests: Difference between revisions
Submit Technology Purchase and Upgrade Requests (view source)
Revision as of 15:03, 13 September 2021
, 13 September 2021no edit summary
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| summary = Instructions on how to request new, upgraded, renewed technology hardware or services | | summary = Instructions on how to request new, upgraded, renewed technology hardware or services | ||
| for_employees = y | | for_employees = y | ||
| for_students = | | for_students = | ||
| cat1 = RCS Software and Services | | cat1 = RCS Software and Services | ||
| cat2 = | | cat2 = | ||
| maintained = JK | | maintained = JK | ||
| year = | | year = 2021-2022 | ||
}} | }} | ||
== Process == | ==Process== | ||
In order to carefully consider all requests, we ask every user to fill out the "Technology purchase or upgrade request" form (linked from the "All RCS" menu on the [https://portals.veracross.com/riverdale/faculty Employee Portal]). | In order to carefully consider all requests, we ask every user to fill out the "Technology purchase or upgrade request" form (linked from the "All RCS" menu on the [https://portals.veracross.com/riverdale/faculty Employee Portal]). | ||
[[File:Screenshot-NewTechnologyRequest.png|none|thumb]]This will create a request in our system. One of our technology specialists will review the request and touch base with you to make sure we fully understand and to clarify as needed. You can expect initial contact in just a few days, and a decision is often determined within a week. Please be on the lookout for our communication to ensure the process moves smoothly! | |||
== What we ask == | |||
We ask you to deeply consider the following before putting in the request: | We ask you to deeply consider the following before putting in the request: | ||
;What are you trying to accomplish? | ;What are you trying to accomplish? | ||
:Be verbose! We want to know the juicy details: is this a problem that needs solving, a new thing you want to try out, or something else? The more we know the better we can help you meet your goals. | :Be verbose! We want to know the juicy details: is this a problem that needs solving, a new thing you want to try out, or something else? The more we know the better we can help you meet your goals. | ||