885
edits
Resolve Printing Errors on MacOS: Difference between revisions
Resolve Printing Errors on MacOS (view source)
Revision as of 14:31, 14 November 2018
, 14 November 2018→How do I fix this? macOS
| (4 intermediate revisions by the same user not shown) | |||
| Line 19: | Line 19: | ||
This message appears when you try to print after changing your RCS password and you haven't updated your printing keychain password. Thus your laptop cannot authenticate to the RCS print server to print your print jobs. | This message appears when you try to print after changing your RCS password and you haven't updated your printing keychain password. Thus your laptop cannot authenticate to the RCS print server to print your print jobs. | ||
== How do I fix this? == | == How do I fix this? macOS == | ||
If you're enrolled in [https://howdoi.riverdale.edu/wiki/Enroll_in_Self_Service Self Service] you can update your Keychain Password through the Self Service app. | If you're enrolled in [https://howdoi.riverdale.edu/wiki/Enroll_in_Self_Service Self Service] you can update your Keychain Password through the Self Service app. | ||
# Open the Self Service app and log in with your RCS credentials | # Open the Self Service app and log in with your RCS credentials | ||
| Line 26: | Line 26: | ||
# Follow the prompts for Username and Password | # Follow the prompts for Username and Password | ||
# Your printing keychain password is now updated | # Your printing keychain password is now updated | ||
# The first time you print you will be prompted for your laptop password on this screen <br> [[File:Keychain NetAuthSysAgent prompt.png|400px]] | |||
#* Then click 'Always Allow' to not see this again | |||
== Windows 7, 8, 8.1, and 10 == | == Windows 7, 8, 8.1, and 10 == | ||