Remove RCS Management Software (Apple Devices): Difference between revisions

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{{abox
{{abox
  | name          = Unenroll in Self Service
  | name          = Uninstall Self Service
  | summary      = This is a Mac-only process, for RCS employee laptops and laptops owned by current 9th and 10th graders for enrolling into Self Service system for installing RCS owned software and printers.
  | summary      = This is a Mac-only process, for RCS employee laptops and laptops owned by current 9th and 10th graders for enrolling into Self Service system for installing RCS owned software and printers.
  | for_employees = y
  | for_employees = y
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<big>'''NOTE:''' This is ONLY for Apple Devices! Not for Windows OS!</big>
<big>'''NOTE:''' This is ONLY for Apple Devices! Not for Windows OS!</big>


= When should you unenroll =
= When should you uninstall =
You should only unenroll from RCS Self Service if your device device will never be used on the RCS network again for example, you are getting a new computer or are leaving RCS.
You should only uninstall Self Service if your device device will never be used on the RCS network again for example, you are getting a new computer or are leaving RCS.


= How to unenroll =
= How to uninstall =
The best way yo unenroll is to use the ''Unenroll'' policy from within Self Service.
The best way yo uninstall is to use the ''Uninstall'' policy from within Self Service.
This policy will:
This policy will:
*Remove and Jamf files and processes from your computer; i.e., Self Service.app
*Remove and Jamf files and processes from your computer; i.e., Self Service.app
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'''To Run the policy:'''
'''To Run the policy:'''
#Open ''Self Service'' from your ''Applications'' folder
#Open ''Self Service'' from your ''Applications'' folder
#Login and navigate to the ''Unenroll'' category on the left
#Login and navigate to the ''Uninstall'' category on the left
#Run the ''Unenroll from Self Service'' policy and follow prompts
#Run the ''Uninstall Self Service'' policy and follow prompts
::[[File:UnenrollSelfService.png|300px]]
::[[File:UnenrollSelfService.png|300px]]

Revision as of 11:42, 30 January 2020

This article is...
Summary.pngThis is a Mac-only process, for RCS employee laptops and laptops owned by current 9th and 10th graders for enrolling into Self Service system for installing RCS owned software and printers.
IntendedES.pngIntended for
Employees and Students
Categories.pngCategorized under
RCS software and services
JM.jpgMaintained by
Jeremy Martinez
2019-2020.pngin need of review.



NOTE: This is ONLY for Apple Devices! Not for Windows OS!

When should you uninstall

You should only uninstall Self Service if your device device will never be used on the RCS network again for example, you are getting a new computer or are leaving RCS.

How to uninstall

The best way yo uninstall is to use the Uninstall policy from within Self Service. This policy will:

  • Remove and Jamf files and processes from your computer; i.e., Self Service.app
  • Remove any MDM Profiles installed by Jamf on your computer
  • Delete your computer record from Jamf Pro Server

To Run the policy:

  1. Open Self Service from your Applications folder
  2. Login and navigate to the Uninstall category on the left
  3. Run the Uninstall Self Service policy and follow prompts
UnenrollSelfService.png