Remove RCS Device Management Tools: Difference between revisions

Remove RCS Device Management Tools (view source)

Revision as of 10:52, 20 September 2021

45 bytes added , 20 September 2021

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Jmartinez-admin

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   | cat2          =
   | maintained    = JM
-  | year          = 2019-2020
+  | year          = 2021-2022
 }}
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 ===Wipe and reinstall fresh macOS===
-If you are interested in an "out of box" experience, after backing up your data, please follow these detailed instructions from Apple on [https://support.apple.com/en-us/HT204904 How to reinstall macOS from macOS Recovery].
+If you would like to hand in a completely wiped-clean laptop, (after backing up your data, of course,) please follow these detailed instructions from Apple on [https://support.apple.com/en-us/HT204904 How to reinstall macOS from macOS Recovery].
 '''Note:''' All of the data on your Mac will be erased!
 ==Windows==
-There are (2) options available: Factory reset the laptop (recommended) OR selectively uninstall RCS related applications. Please email Rob Shin for any questions or you'd like assistance from a technician.
+There are (2) options available: Factory reset the laptop (recommended) OR selectively uninstall RCS related applications.
-=== Back Up All of Your Files ===
+Please contact Rob Shin for any questions or if you'd like assistance with this process.
-It is essential to back up all of your files. There is always a risk of losing data when making changes to a system.
-* Google Drive
-* My Documents folder
-* Pictures
-* Music
-=== Perform Factory Reset (Windows 10 out of experience) ===
+===Back Up All of Your Files===
-# Plug in the charger so the laptop is running off wall power
+It is essential to first back up all of your files. There is always a risk of losing data when making changes to a system.
-# Click the Start button
-# Type '''Settings''' and hit Enter
-# Select '''Update & Security'''
-# In the left hand menu, click on '''Recovery'''
-# On the right side under '''Reset this PC''', click on '''Get started'''
-# Choose '''Keep my files'''
-# Click on '''Change settings'''
-# Toggle the radio button to '''Off''' for the Preinstalled apps
-# Hit '''Next''' and confirm to proceed with the factory reset
-=== Selectively Uninstall RCS Applications ===
+*Google Drive
-# Click on the Start button
+*My Documents folder
-# Type '''Control Panel''' and hit enter
+*Pictures
-# Click on '''Programs and Features'''
+*Music
-# You should see a list of all applications installed on your laptop. Right click on each one and uninstall:
-#* Google Drive File Stream (unless you'd like to link your personal Google account)
+=== Option 1: Perform Factory Reset (Windows 10 out-of-box experience)===
-#* Office 365 (unless you intend to purchase your own license)
-#* Adobe CC products (school license will be expired)
+#Plug in the charger so the laptop is running off wall power
+#Click the Start button
+#Type '''Settings''' and hit Enter
+#Select '''Update & Security'''
+#In the left hand menu, click on '''Recovery'''
+#On the right side under '''Reset this PC''', click on '''Get started'''
+#Choose '''Keep my files'''
+#Click on '''Change settings'''
+#Toggle the radio button to '''Off''' for the Preinstalled apps
+#Hit '''Next''' and confirm to proceed with the factory reset
+=== Option 2: Selectively Uninstall RCS Applications===
+#Click on the Start button
+#Type '''Control Panel''' and hit enter
+#Click on '''Programs and Features'''
+#You'll be presented with a list of all applications installed on your laptop. Right click on each one and uninstall:
+#*Google Drive File Stream (unless you'd like to link your personal Google account)
+#*Office 365 (unless you intend to purchase your own license)
+#*Adobe CC products (RCS provided license will be expired)
 ==iPad==
@@ Line 56: / Line 61: @@
 ==Chromebook==
-=== Perform Factory Reset ===
+===Perform Factory Reset===
-*After Tech has deprovision the device, follow the steps below.
+*After Tech has deprovision the device, follow the steps below.
-# Turn off the Chromebook.
+#Turn off the Chromebook.
-# Press Esc+Refresh+Power. A yellow exclamation point (!) or "Please insert a recovery USB stick" is displayed.
+#Press Esc+Refresh+Power. A yellow exclamation point (!) or "Please insert a recovery USB stick" is displayed.
-# Press Ctrl+D to begin Developer mode, then press Enter.
+#Press Ctrl+D to begin Developer mode, then press Enter.
-# Press Space, then press Enter. The Chromebook deletes its local data, returning to its initial state. This can take approximately 40 minutes.
+#Press Space, then press Enter. The Chromebook deletes its local data, returning to its initial state. This can take approximately 40 minutes.
-# When the transition completes, press the space bar, then press Enter to return to verified mode.
+#When the transition completes, press the space bar, then press Enter to return to verified mode.