Prepare Apple Device for Return: Difference between revisions

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If you are returning a macOS device which is owned by RCS follow these instructions before turning in your device:
If you are returning a macOS device which is owned by RCS follow these instructions before turning in your device:


#'''Sign out of iCloud''' - Go to System Prefs > iCloud > Uncheck all options, including Find My Mac > Click the iCloud Sign Out button
#'''Sign out of iCloud''' - Go to System Prefs > Apple ID > Select iCloud > Uncheck all options, including Find My Mac > Click Overview > Click 'Sign Out'
#'''Back up Data''' - Please back up any personal data from your device as the device will be wiped once it is turned in.
 
The tech department will wipe and reinstall macOS on this device as soon as the device it turned in.