Prepare Apple Device for Return: Difference between revisions

(Created page with "When you return a Riverdale-provided Mac Laptop or iPad/iPhone to the Technology Department, you must make sure that you follow the steps below to disable '''Find My iPad (iPhone)''' (see above) and to delete (iPad) or logout from (laptop) your iCloud account. You '''must''' reset your iPad to factory settings before you return it. If you have forgotten the passcode for your iPad and cannot reset it yourself, '''and''' [http://www.apple.com/icloud/find-my-iphone.html Fin...")
 
Line 12: Line 12:


==macOS Return Procedures==
==macOS Return Procedures==
If you are returning a macOS device which is owned by RCS follow these instructions before turning in your device:


*Go to System Prefs > iCloud.
*Go to System Prefs > iCloud.
*Uncheck all options, including Find My Mac
*Uncheck all options, including Find My Mac
*Click the iCloud Sign Out button.
*Click the iCloud Sign Out button.