Install Sophos Antivirus Software: Difference between revisions

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{{AboxNew
| name = Install Sophos Antivirus Software
| learning =
| instruction =
| community = x
| summ = Sophos Endpoint Protection secures your RCS owned laptop (Windows or MacOS)
| maintained = RS
| year = 2023-2024
}}
__TOC__


What is our message to users?
'''NOTE:''' This can ONLY be installed on RCS-owned devices.
How it gets installed
==Installation==
RCS Owned
Running Sophos is required on all RCS-owned computers in order to safeguard school data. We use Sophos Endpoint Protection, which can be installed via Self-Service for Mac and manually installed for Windows. On a Windows computer, please open a support ticket and we can assist.
Why it gets installed
 
What the settings tab does
==Notifications==
What Admin Login Means
If Sophos detects any malicious files or PUA (potentially unwanted application), then it will notify you using your operating systems notification system.
Resolving notifications
 
Case by case tech outreach
To check on status of your device:
 
#Click on the Sophos icon and click '''Open Sophos Endpoint'''
#The dashboard will present a summary of any detections found on your device
#Click into any category to see additional details
#For any questions or assistance, please call '''x50''' {{tsreq}}
 
==Navigating the Sophos Console==
 
===Admin Login===
In order to make any changes to settings or to resolve notifications you must click "Admin Login" first.
 
[[File:SophosAdminLoginButton.png|200px]]
 
You will then be promoted for you laptop password to continue.
 
[[File:SophosAdminLoginPassword.png|400px]]
 
===Settings===
Once you have authenticated through "Admin Login" you can click the 'Settings' tab to view enabled settings.
 
[[File:SophosSettings.png|500px]]
 
Sophos Endpoint settings are managed by the RCS tech department. We do not block web pages or track your browser history. Sophos will however block malicious web traffic and downloads using its '''Real Time Scanning''' and '''Runtime Protection''' features. If Sophos does block traffic that you need to access, you may override the settings by checking the checkbox as shown below. This will allow you to disable individual or all settings for up to 4 hours.
 
[[File:SophosSettingsOverride.png|500px]]
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