Install Sophos Antivirus Software: Difference between revisions

Install Sophos Antivirus Software (view source)

Revision as of 22:06, 15 March 2020

1,241 bytes added , 15 March 2020

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Jking moved page Use Sophos Endpoint to Use Sophos to protect a computer

Jking

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   | maintained    = RS
-  | year          = 2019-2020
+  | year          =
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-<big>'''NOTE:''' This can ONLY be installed on RCS owned devices.</big>
+'''NOTE:''' This can ONLY be installed on RCS-owned devices.
+==Installation==
+Running Sophos is required on all RCS-owned computers in order to safeguard school data. Our current version is Sophos Endpoint Protection and on a Mac can be installed via Self Service. On a Windows computer, open a tech support ticket and we will reach out to schedule an appointment for installation.
+==Notifications==
+If Sophos detects any malicious files or PUA (potentially unwanted application), then it will notify you using your operating systems notification system.
+To check on status of your device:
+#Click on the Sophos icon and click '''Open Sophos Endpoint'''
+#The dashboard will present a summary of any detections found on your device
+#Click into any category to see additional details
+#For any questions or assistance, please call '''x50''' {{tsreq}}
-What is our message to users?
+==Navigating the Sophos Console==
-==Installation==
-Running Sophos is required on all RCS owned computers. Our current version is Sophos Endpoint Protection and on a Mac can be installed via Self Service. On a Windows computer, open a tech support ticket and we will reach out to schedule an appointment for installation.
+===Admin Login===
+In order to make any changes to settings or to resolve notifications you must click "Admin Login" first.
+[[File:SophosAdminLoginButton.png|200px]]
+You will then be promoted for you laptop password to continue.
-See our technology usage policy for more details about why Sophos is required to be installed.
+[[File:SophosAdminLoginPassword.png|400px]]
-==Admin Login==
 ===Settings===
-===Resolving notifications===
+Once you have authenticated through "Admin Login" you can click the 'Settings' tab to view enabled settings.
-Case by case tech outreach
+[[File:SophosSettings.png|500px]]
+Sophos Endpoint settings are managed by the RCS tech department. We do not block web pages or track your browser history. Sophos will however block malicious web traffic and downloads using its '''Real Time Scanning''' and '''Runtime Protection''' features. If Sophos does block traffic that you need to access, you may override the settings by checking the checkbox as shown below. This will allow you to disable individual or all settings for up to 4 hours.
+[[File:SophosSettingsOverride.png|500px]]