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Get Started with Tech at RCS (US Students): Difference between revisions

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  | for_students  = Y
  | for_students  = Y
  | for_parents  = Y
  | for_parents  = Y
  | cat1          = RCS software and services
  | cat1          = RCS Software and Services
  | cat2          =
  | cat2          =
  | maintained    = MR
  | maintained    = MR
  | year          = 2020-2021
  | year          = 2022-2023
}}
}}
The information here will guide you through the process of setting up your RCS account and your laptop.  
The information here will guide you through the process of setting up your RCS account and your laptop.  
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==BYOD program for Upper School students==
==BYOD program for Upper School students==
For the 2020-2021 school year, Upper School students are expected to have a laptop computer.
For the 2022-2023 school year, Upper School students are expected to have either a laptop computer or an iPad.
{|  
{|  
|'''Acceptable computers for this program include''':
|'''Acceptable computers for US students include''':
*2018 or newer Apple laptop
*2020 or newer Apple Mac laptop
*2019 or newer Microsoft Surface Pro, Surface Book or Surface Laptop
*2021 or newer Apple iPad (10” or larger) with keyboard (An iPad is a NEW option for 2022)
*2018 or newer Dell XPS laptop or convertible
*2020 or newer Microsoft Surface Pro, Surface Book or Surface Laptop
*2018 or newer Windows laptop that meets the specifications listed below
*2020 or newer Dell XPS laptop or convertible
|
*2020 or newer Windows laptop that meets the specifications listed below
 
In addition to the requirements below, all devices should have
*Wi-Fi AC, also known as WiFi 5 (or better - WiFi 6 is fairly standard now)
*built-in camera and microphone
 
The computer’s '''minimum requirements''' are:  
The computer’s '''minimum requirements''' are:  
*128GB SSD storage
 
*8GB RAM
[[File:22-23 Minimum Requirements.png|700 px]]
*USB-C
 
*Wi-Fi AC, also known as WiFi 5
Useful upgrades in bold:
*built-in camera and microphone
 
[[File:Useful device upgrades 22-23.png|700 px]]
 
 
|-
|-
|In addition, '''we recommend''' all of the following:
|In addition, '''we recommend''' all of the following:
*2 or 3 year insurance coverage ([https://www.squaretrade.com/ SquareTrade] is a good option for this)
*2 or 3 year insurance coverage ([https://www.squaretrade.com/ SquareTrade] is a good option for this)
*3 year extended warranty (AppleCare covers this)
*3 year extended warranty (AppleCare covers this)
*a protective case, sleeve, or backpack
*a protective case, sleeve, or backpack
*a label on the laptop with your student’s name and phone number
*a label on the laptop with your student’s name and phone number
|The computer’s '''recommended specifications''' are:


*i5 or better processor
*256GB (or more) of SSD storage
*8 (or more) GB RAM
|}


'''We do not recommend Chromebooks for Upper School students at this time.'''
'''We do not recommend Chromebooks for Upper School students at this time.'''
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#When the installation is complete, restart the browser.
#When the installation is complete, restart the browser.


<!-- Commented out because we plan to discontinue this service for students in 22-23
==Self Service App (Mac Only)==
==Self Service App (Mac Only)==


Self Service is an App similar to the Mac App Store where you can install RCS Software and Printers with just the click of a button. One Stop Shop for RCS Software and Printer Installs. Click here for information on how to enroll in [[Enroll in Self Service|Self Service]].
Self Service is an App similar to the Mac App Store where you can install RCS Software and Printers with just the click of a button. One Stop Shop for RCS Software and Printer Installs. Click here for information on how to enroll in [[Enroll in Self Service|Self Service]].
NOTE: This is ONLY for Apple Devices. Not for Windows OS.
NOTE: This is ONLY for Apple Devices. Not for Windows OS.
 
-->


== RCS Technology Orientation ==
== RCS Technology Orientation ==
[https://learning.riverdale.edu/course/2522718361/materials Here is a link] to the 9th Grade Tech Orientation Schoology Course. Despite the name of the course, this is the same Content for all new/entering US students.
[https://learning.riverdale.edu/course/2522718361/materials Here is a link] to the New US Student Tech Orientation Schoology Course.  
There will also be a live orientation on a yet to be determined date this Fall.


===Electronic Information Systems & Acceptable Use Policy===
===Electronic Information Systems & Acceptable Use Policy===
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*Submit a tech request to Web Help Desk at [https://riverdale.incidentiq.com/ support.riverdale.edu].
*Submit a tech request to Web Help Desk at [https://riverdale.incidentiq.com/ support.riverdale.edu].
*Email us at '''[mailto:support-ticket@riverdale.edu support-ticket@riverdale.edu]'''  
*Email us at '''support-ticket@riverdale.edu'''  
*Call x50 from any campus phone.
*Call x50 from any campus phone.
*For more information about tech help, go [[Get help?|here]].
*For more information about tech help, go [[Get help?|here]].
*For more information about available software, go [[Enroll in Self Service|here]].
*For more information on remote tech support, go [[Get remote tech support|here]].
*For more information on remote tech support, go [[Get remote tech support|here]].