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Get Started with Tech at RCS (US Students): Difference between revisions
Get Started with Tech at RCS (US Students) (view source)
Revision as of 23:39, 13 June 2022
, 13 June 2022→Tech Support
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| for_students = Y | | for_students = Y | ||
| for_parents = Y | | for_parents = Y | ||
| cat1 = RCS | | cat1 = RCS Software and Services | ||
| cat2 = | | cat2 = | ||
| maintained = MR | | maintained = MR | ||
| year = | | year = 2021-2022 | ||
}} | }} | ||
The information here will guide you through the process of setting up your RCS account and your laptop. | The information here will guide you through the process of setting up your RCS account and your laptop. | ||
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==BYOD program for Upper School students== | ==BYOD program for Upper School students== | ||
For the | For the 2022-2023 school year, Upper School students are expected to have either a laptop computer or an iPad. | ||
{| | |||
|'''Acceptable computers for US students include''': | |||
*2020 or newer Apple Mac laptop | |||
*2021 or newer Apple iPad (10” or larger) with keyboard (An iPad is a NEW option for 2022) | |||
*2020 or newer Microsoft Surface Pro, Surface Book or Surface Laptop | |||
*2020 or newer Dell XPS laptop or convertible | |||
*2020 or newer Windows laptop that meets the specifications listed below | |||
In addition to the requirements below, all devices should have | |||
*Wi-Fi AC, also known as WiFi 5 (or better - WiFi 6 is fairly standard now) | |||
*built-in camera and microphone | |||
* | |||
* | |||
The computer’s '''minimum requirements''' are: | The computer’s '''minimum requirements''' are: | ||
[[File:22-23 Minimum Requirements.png|700 px]] | |||
Useful upgrades in bold: | |||
[[File:Useful device upgrades 22-23.png|700 px]] | |||
*2 or 3 year insurance coverage (SquareTrade is a good option for this) | |- | ||
|In addition, '''we recommend''' all of the following: | |||
*2 or 3 year insurance coverage ([https://www.squaretrade.com/ SquareTrade] is a good option for this) | |||
*3 year extended warranty (AppleCare covers this) | *3 year extended warranty (AppleCare covers this) | ||
*a protective case, sleeve, or backpack | *a protective case, sleeve, or backpack | ||
*a label on the laptop with your student’s name and phone number | *a label on the laptop with your student’s name and phone number | ||
'''We do not recommend Chromebooks for Upper School students at this time.''' | '''We do not recommend Chromebooks for Upper School students at this time.''' | ||
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The following instructions will guide you step-by-step in setting up your RCS account and installing necessary web browser plug-ins. | The following instructions will guide you step-by-step in setting up your RCS account and installing necessary web browser plug-ins. | ||
===Step 1: Login with your username and temporary | ===Step 1: Login with your username and temporary passphrase=== | ||
Go to https://my.riverdale.edu and enter your "RCS Username" and "passphrase". | Go to https://my.riverdale.edu and enter your "RCS Username" and "passphrase". | ||
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#When the installation is complete, restart the browser. | #When the installation is complete, restart the browser. | ||
<!-- Commented out because we plan to discontinue this service for students in 22-23 | |||
==Self Service App (Mac Only)== | ==Self Service App (Mac Only)== | ||
Self Service is an App similar to the Mac App Store where you can install RCS Software and Printers with just the click of a button. One Stop Shop for RCS Software and Printer Installs. Click here for information on how to enroll in [[Enroll in Self Service|Self Service]]. | Self Service is an App similar to the Mac App Store where you can install RCS Software and Printers with just the click of a button. One Stop Shop for RCS Software and Printer Installs. Click here for information on how to enroll in [[Enroll in Self Service|Self Service]]. | ||
NOTE: This is ONLY for Apple Devices. Not for Windows OS. | NOTE: This is ONLY for Apple Devices. Not for Windows OS. | ||
--> | |||
== RCS Technology Orientation == | |||
[https://learning.riverdale.edu/course/2522718361/materials Here is a link] to the New US Student Tech Orientation Schoology Course. | |||
There will also be a live orientation on a yet to be determined date this Fall. | |||
===Electronic Information Systems & Acceptable Use Policy=== | |||
Like all businesses and educational institutions, Riverdale Country School (the “School”) must monitor the use of the School’s information systems to ensure compliance with institutional policies, protect the security and maintain the efficiency of its systems, and discourage inappropriate use. All students, employees, and other authorized users (“Users”) must use the School's information technology resources (“IT Resources”) in ethical and acceptable ways to ensure that all members of the School community have access to reliable, robust IT Resources that are safe from unauthorized or malicious use. The entire Electronic Information Systems & Acceptable Use Policy document is available to read [[Follow Riverdale Country School's Acceptable Use Policy (AUP)?|here]]. | |||
==Tech Support== | ==Tech Support== | ||
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Have a question about technology? Try the following: | Have a question about technology? Try the following: | ||
*Submit a tech request to Web Help Desk at [https:// | *Submit a tech request to Web Help Desk at [https://riverdale.incidentiq.com/ support.riverdale.edu]. | ||
*Email us at ''' | *Email us at '''support-ticket@riverdale.edu''' | ||
*Call x50 from any campus phone. | *Call x50 from any campus phone. | ||
*For more information about tech help, go [[Get help?|here]]. | *For more information about tech help, go [[Get help?|here]]. | ||
*For more information on remote tech support, go [[Get remote tech support|here]]. | *For more information on remote tech support, go [[Get remote tech support|here]]. | ||