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Get Started with Tech at RCS (US Students): Difference between revisions

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  | for_students  = Y
  | for_students  = Y
  | for_parents  = Y
  | for_parents  = Y
  | cat1          = RCS software and services
  | cat1          = RCS Software and Services
  | cat2          =
  | cat2          =
  | maintained    = MR
  | maintained    = MR
  | year          = 2020-2021
  | year          = 2021-2022
}}
}}
The information here will guide you through the process of setting up your RCS account and your laptop.  
The information here will guide you through the process of setting up your RCS account and your laptop.  
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==BYOD program for Upper School students==
==BYOD program for Upper School students==
For the 2020-2021 school year, Upper School students are expected to have a laptop computer.
For the 2021-2022 school year, Upper School students are expected to have a laptop computer.
{|  
{|  
|'''Acceptable computers for this program include''':
|'''Acceptable computers for this program include''':
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|-
|-
|In addition, '''we recommend''' all of the following:
|In addition, '''we recommend''' all of the following:
 
*2 or 3 year insurance coverage ([https://www.squaretrade.com/ SquareTrade] is a good option for this)
*2 or 3 year insurance coverage (SquareTrade is a good option for this)
*3 year extended warranty (AppleCare covers this)
*3 year extended warranty (AppleCare covers this)
*a protective case, sleeve, or backpack
*a protective case, sleeve, or backpack
*a label on the laptop with your student’s name and phone number
*a label on the laptop with your student’s name and phone number
|The computer’s '''recommended specifications''' are:
|The computer’s '''recommended specifications''' are:
 
*i5/M1 or better processor  
*i5 or better processor
*256GB (or more) of SSD storage
*256GB (or more) of SSD storage
*8 (or more) GB RAM
*8 (or more) GB RAM
|}
|}


'''We do not recommend Chromebooks for Upper School students at this time.'''
'''We do not recommend Chromebooks or iPads for Upper School students at this time.'''


If your child already has a laptop, and you’re not sure whether it’s adequate for this program, please ask your child to e-mail its specifications to Jonathan King at jking@riverdale.edu. He will be glad to answer your questions.
If your child already has a laptop, and you’re not sure whether it’s adequate for this program, please ask your child to e-mail its specifications to Jonathan King at jking@riverdale.edu. He will be glad to answer your questions.
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The following instructions will guide you step-by-step in setting up your RCS account and installing necessary web browser plug-ins.  
The following instructions will guide you step-by-step in setting up your RCS account and installing necessary web browser plug-ins.  


===Step 1: Login with your username and temporary password===
===Step 1: Login with your username and temporary passphrase===
Go to https://my.riverdale.edu and enter your "RCS Username" and "passphrase". 
Go to https://my.riverdale.edu and enter your "RCS Username" and "passphrase". 


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== RCS Technology Orientation ==
== RCS Technology Orientation ==
We are in the process of creating a new Technology Orientation for Upper School students that can be performed successfully entirely on-line and remotely. Please check back here by July 6th, when we hope to have that available for you!
[https://learning.riverdale.edu/course/2522718361/materials Here is a link] to the 9th Grade Tech Orientation Schoology Course. Despite the name of the course, this is the same Content for all new/entering US students.
There will also be a live orientation (either remote or in-person) on a yet to be determined date this Fall.


===Electronic Information Systems & Acceptable Use Policy===
===Electronic Information Systems & Acceptable Use Policy===


Like all businesses and educational institutions, Riverdale Country School (the “School”) must monitor the use of the School’s information systems to ensure compliance with institutional policies, protect the security and maintain the efficiency of its systems, and discourage inappropriate use. All students, employees, and other authorized users (“Users”) must use the School's information technology resources (“IT Resources”) in ethical and acceptable ways to ensure that all members of the School community have access to reliable, robust IT Resources that are safe from unauthorized or malicious use. The entire Electronic Information Systems & Acceptable Use Policy document is available to read [[Follow Riverdale Country School's Acceptable Use Policy (AUP)?|here]].
Like all businesses and educational institutions, Riverdale Country School (the “School”) must monitor the use of the School’s information systems to ensure compliance with institutional policies, protect the security and maintain the efficiency of its systems, and discourage inappropriate use. All students, employees, and other authorized users (“Users”) must use the School's information technology resources (“IT Resources”) in ethical and acceptable ways to ensure that all members of the School community have access to reliable, robust IT Resources that are safe from unauthorized or malicious use. The entire Electronic Information Systems & Acceptable Use Policy document is available to read [[Follow Riverdale Country School's Acceptable Use Policy (AUP)?|here]].
==Tech Support==
==Tech Support==


Have a question about technology?  Try the following:
Have a question about technology?  Try the following:


*Submit a tech request to Web Help Desk at [https://support.riverdale.edu support.riverdale.edu].
*Submit a tech request to Web Help Desk at [https://riverdale.incidentiq.com/ support.riverdale.edu].
*Email us at '''[mailto:support-ticket@riverdale.edu support-ticket@riverdale.edu]'''  
*Email us at '''support-ticket@riverdale.edu'''  
*Call x50 from any campus phone.
*Call x50 from any campus phone.
*For more information about tech help, go [[Get help?|here]].
*For more information about tech help, go [[Get help?|here]].
*For more information about available software, go [[Enroll in Self Service|here]].
*For more information about available software, go [[Enroll in Self Service|here]].
*For more information on remote tech support, go [[Get remote tech support|here]].
*For more information on remote tech support, go [[Get remote tech support|here]].
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