Get Started with Tech at RCS (LS Students): Difference between revisions

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{{abox
== '''Pre-K - Kindergarten''' ==
| name          = Get started with tech at RCS? (for LS students)
| summary      = The information here will guide you through the process of setting up your RCS Account and your laptop.
| for_employees =
| for_students  = Y
| for_parents  = Y
| cat1          = RCS software and services
| cat2          =
| maintained    = VI
| year          = 2020-2021
}}
<big>'''''TECHNOLOGY ORIENTATION Coming soon!'''''</big>  We are working diligently to get this Orientation completed for you! In the meantime, please review the getting started guides below to prepare your student for next year!


=== Equipment ===


The information here will guide you through the process of setting up your RCS account and your laptop.
* Students in Pre-K and Kindergarten will not be provided with devices to take home during the 24-25 school year.
If you have any questions that are not answered here, please contact us at [mailto:support-ticket@riverdale.edu support-ticket@riverdale.edu].


==Grades PK - 2==
== '''Grade 1 - Grade 2''' ==
===Device Unboxing===
Welcome to your RCS issued iPad! Watch this short video to learn more about your new device!
[[File:IPad Unboxing.mp4|thumb|alt=|none]]


===Clever Badge===
=== Equipment ===
The Clever badge along with the Clever App, will give your student access to all of the learning platforms needed for Remote Learning. This Badge can be used by your child to logon to our systems without having to remember or type a username and passphrase.  We strongly suggest you make a printed version of the Badge as your child will need it each time they access any learning platforms used for remote learning. If you don’t have a printer,


*you could have a photo printing service make a 3x5 photo and mail it to you
* Classroom iPads: Each Homebase class in Grades 1 and 2 will have an iPad cart in the classroom.
*you can scan the Badge by holding your phone - with the Badge open - up to the camera on your iPad/Chromebook
* Assigned Devices: Students will be assigned a specific iPad at the beginning of the school year for during class time.
* All Grade 1 and Grade 2 Homebase classes have iPad carts stored in their classrooms; students will be assigned a device at the beginning of the year for classroom use. During the first few weeks of school, Students will receive a technology orientation (how to login, proper use, overview of applications students will use, and digital intelligence). Students will use a Clever badge, in conjunction with the Clever app to log into various apps.


You should have received your child's Clever badge via email from the Technology Department.  If you have not received, or need a replacement of your child's Clever badge please request one by emailing us at support-ticket@riverdale.edu.
=== Technology Orientation ===


===Written Instructions===
* During the first few weeks of school, students will participate in a technology orientation where they will sign a pledge form agreeing to follow technology norms.
** Topics Covered will include:
*** Logging In - How to log into their devices.
*** Proper Use: Guidelines for appropriate and responsible use of technology.
*** Applications Overview: Introduction to key applications students will use.
*** Digital Intelligence: Basic principles of digital citizenship and online safety


#'''Open Clever'''<br>Open the Clever app and sign in using your Clever Badge
=== Logging In With Clever ===
#'''Logon'''<br>Hold your Badge to the camera.  You can also scan the Badge by holding your phone - with the Badge open - up to the camera.  We strongly suggest you make a printed version of the Badge as your child will need it each time they access any learning platforms needed for remote learning.
#'''Select desired app'''<br>Once signed in, click the desired app.  You will be prompted to open the desired app


==Grades 3 - 5==
* Clever Bade: Students will use a Clever badge, which works with the clever app, to log into various educational applications easily and securely.
The following instructions will guide you step-by-step in setting up your RCS account and installing necessary web browser plug-ins. 


===New Device Unboxing===
=='''Grades 3 - 5'''==
Welcome to your new Lenovo 500e Chromebook!  Watch this short video to learn more about your new device!<br>
===Equipment===
[[File:Chromebook Unboxing V3.mp4]]


===New User Passphrase Setup===
* Chromebooks in Class: Each Homebase class from 3rd to 5th grade will have a cart of Chromebooks stored in their classrooms.
'''Please complete these steps on a device OTHER than your child's Chromebook.'''
* Assigned Devices: Students will be assigned a specific a Chromebook at the beginning of the classroom use.


====Video Instructions====
=== Technology Orientation ===
[[File:LS New User PW Reset.mp4|thumb|alt=|none]]


====Written Instructions====
* During the first few weeks of school, students will participate in a technology orientation where they will sign a pledge form agreeing to follow technology norms.
On a device other than your child's Chromebook:
* 3rd grade students will receive their school credentials.


#Logon: Go to https://my.riverdale.edu and enter your "RCS Username" and "passphrase". 
=== Take-Home Devices for 5th Grade ===
#Change your passphrase: We strongly encourage you to make a long passphrase that contains multiple words that are meaningful to you with a few digits thrown in. The passphrase must:
##contain 12 or more characters (we recommend longer than the minimum length)
##contain at least one lowercase letter, uppercase letter, digit
##not contain your first name, last name or username
##be different from a previous passphrase you've used at RCS
#Follow the prompts to:
##Add a secondary email address to use when resetting your passphrase, or check the box that says "I have no secondary email address".
##Add your mobile phone number if you want the option to reset your passphrase via text message.
##Choose a security question to answer if you forget your passphrase.
##Choose a security image.


<br />[[File:Oktasetup.png|400 px|right]]When you have finished these steps, click on the button that says "Create Account" in the lower right-hand corner of the screen. This will complete the account creation process!
* Additional Device: Only 5th-grade students will be provided with an additional device to take home.
<br clear="all">
* This device will be sent home during the first few weeks of school to help with completing assignments at home if necessary.


===Login to your new Chromebook===
===Logging in with Google Credentials===
Using the RCS Username and passphrase you just setup, login to your your new device


===Okta Plug-In Installation===
* Riverdale Credentials: All 3rd to 5th grade students will use their Riverdale credentials to log into their Chromebooks.
You may see a message that asks you to install an Okta browser plug-in the first time you log in to your RCS account.
* Student Logins: Consist of the first initial of their first name, their last name, and their graduation year @riverdale. E.g. scastro29@riverdale.edu (Sammy Castro, graduation year 2029).


:[[File:OKTA Banner.png|600 px]]
=='''Device Replacement and Repair Policy for 5th Graders'''==


#The plug-in must be installed for the software to operate.
=== Lost, Stolen or Damaged Devices ===
#Click on the part of the message that says "click here to install".
#Start the installation and follow the onscreen instructions.
#When the installation is complete, restart the browser.


<br />
* Responsibility: IF a device is lost, stolen, or destroyed/damaged beyond repair while off-campous (including at home and during transit to/from school) the family will be responsible for the full oayment cost:
==Technology Orientation==
** Replacement Cost: $430 for a Chromebook.
We are working diligently to get this Orientation completed for you! We will reach out to families as soon as it is ready to be completed.  In the meantime, please review the getting started guides below to prepare your student for next year!


==Digital Learning Platforms==
=== Damage Coverage ===
The following are digital learning platforms that have been used across the lower school. For detailed information on how to login to these platforms please review our detailed [https://howdoi.riverdale.edu/wiki/Help_my_lower_school_child_with_remote_learning#Digital_Learning_Platforms LS Digital Learn ing Platforms article]
<br />


==Content Filtering==
* Accidental Damage Coverage: Riverdale purchases accidental damage coverage which covers most broken screens and other minor issues.
For the safety and security of our students, all devices managed by Riverdale are closely monitored. Content filtering, firewalls and age appropriate restrictions have been enabled for your child’s safety.
* Scope of Coverage: If the damage is beyond the scope of these policies, we will use our discretion and best judgement to determine whether families will be asked to pay for the repair or device replacement.


==Apps, add-on’s or extensions==
=== Chargers ===
Applications, add-ons or extensions are not downloadable on managed devices.  To access educational apps, add-ons or extensions, please {{tsreq}} to the Technology Department.<br />
==Troubleshooting/Device Repair==
If you begin to experience technical difficulties with your device, please send an email to support-ticket@riverdale.edu''' ''' We will schedule a time to assist you in troubleshooting your device via telephone or Google Meet.


If it is deemed that you would benefit from a replacement device the tech department will ask you to complete the following:
* Replacement: Families are responsible for replacing broken chargers with the equivalent OEM (Lenovo) product.
** Contact Information: Please contact us for details if you need to replace a charger.


*Please {{tsreq}}
=== Manufacturing Defects ===
*The technology department will contact you to confirm the shipping location and that an individual will be available to sign for said package
 
*Once your replacement is received, please make sure to check the following:
* Investigation: If there is a manufacturing defect or another non-user issue, we will investigate and determine the best course of action.
**The device turns on
 
**The device connects to the internet
=='''Care for your Lower School child's Chromebook'''==
*After confirming both, please return the malfunctioned device using the same shipping box and the pre-paid return label (included in the box).  If the replacement fails either of the two instructions above, please contact the tech department by emailing at [[Mailto:support-ticket@riverdale.edu|support-ticket@riverdale.edu]]
For more information about how to care and maintain your device working properly please review our [[Care for my lower school child's iPad or Chromebook?|detailed help article.]]
 
If you have any questions that are not answered here, please contact us at [mailto:support-ticket@riverdale.edu support-ticket@riverdale.edu]
==FAQ==
Have questions? We have answers!
__TOC__
[[Category:Family Resources]]

Latest revision as of 12:55, 20 May 2024

Pre-K - Kindergarten

Equipment

  • Students in Pre-K and Kindergarten will not be provided with devices to take home during the 24-25 school year.

Grade 1 - Grade 2

Equipment

  • Classroom iPads: Each Homebase class in Grades 1 and 2 will have an iPad cart in the classroom.
  • Assigned Devices: Students will be assigned a specific iPad at the beginning of the school year for during class time.
  • All Grade 1 and Grade 2 Homebase classes have iPad carts stored in their classrooms; students will be assigned a device at the beginning of the year for classroom use. During the first few weeks of school, Students will receive a technology orientation (how to login, proper use, overview of applications students will use, and digital intelligence). Students will use a Clever badge, in conjunction with the Clever app to log into various apps.

Technology Orientation

  • During the first few weeks of school, students will participate in a technology orientation where they will sign a pledge form agreeing to follow technology norms.
    • Topics Covered will include:
      • Logging In - How to log into their devices.
      • Proper Use: Guidelines for appropriate and responsible use of technology.
      • Applications Overview: Introduction to key applications students will use.
      • Digital Intelligence: Basic principles of digital citizenship and online safety

Logging In With Clever

  • Clever Bade: Students will use a Clever badge, which works with the clever app, to log into various educational applications easily and securely.

Grades 3 - 5

Equipment

  • Chromebooks in Class: Each Homebase class from 3rd to 5th grade will have a cart of Chromebooks stored in their classrooms.
  • Assigned Devices: Students will be assigned a specific a Chromebook at the beginning of the classroom use.

Technology Orientation

  • During the first few weeks of school, students will participate in a technology orientation where they will sign a pledge form agreeing to follow technology norms.
  • 3rd grade students will receive their school credentials.

Take-Home Devices for 5th Grade

  • Additional Device: Only 5th-grade students will be provided with an additional device to take home.
  • This device will be sent home during the first few weeks of school to help with completing assignments at home if necessary.

Logging in with Google Credentials

  • Riverdale Credentials: All 3rd to 5th grade students will use their Riverdale credentials to log into their Chromebooks.
  • Student Logins: Consist of the first initial of their first name, their last name, and their graduation year @riverdale. E.g. scastro29@riverdale.edu (Sammy Castro, graduation year 2029).

Device Replacement and Repair Policy for 5th Graders

Lost, Stolen or Damaged Devices

  • Responsibility: IF a device is lost, stolen, or destroyed/damaged beyond repair while off-campous (including at home and during transit to/from school) the family will be responsible for the full oayment cost:
    • Replacement Cost: $430 for a Chromebook.

Damage Coverage

  • Accidental Damage Coverage: Riverdale purchases accidental damage coverage which covers most broken screens and other minor issues.
  • Scope of Coverage: If the damage is beyond the scope of these policies, we will use our discretion and best judgement to determine whether families will be asked to pay for the repair or device replacement.

Chargers

  • Replacement: Families are responsible for replacing broken chargers with the equivalent OEM (Lenovo) product.
    • Contact Information: Please contact us for details if you need to replace a charger.

Manufacturing Defects

  • Investigation: If there is a manufacturing defect or another non-user issue, we will investigate and determine the best course of action.

Care for your Lower School child's Chromebook

For more information about how to care and maintain your device working properly please review our detailed help article.

If you have any questions that are not answered here, please contact us at support-ticket@riverdale.edu

FAQ

Have questions? We have answers!

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