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Get Started with Tech at RCS (LS Students): Difference between revisions

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{{abox
== '''Pre-K - Kindergarten''' ==
| name          = Get started with tech at RCS? (for LS students)
| summary      = The information here will guide you through the process of setting up your RCS Account and your laptop.
| for_employees =
| for_students  = Y
| for_parents  = Y
| cat1          = RCS software and services
| cat2          =
| maintained    = VI
| year          = 2019-2020
}}
The information here will guide you through the process of setting up your RCS account and your laptop.
If you have any questions that are not answered here, please contact us at [mailto:support-ticket@riverdale.edu support-ticket@riverdale.edu].


==RCS Account Setup==
=== Equipment ===
The following instructions will guide you step-by-step in setting up your RCS account and installing necessary web browser plug-ins.


===Step 1: Logon===
* Students in Pre-K and Kindergarten will not be provided with devices to take home during the 24-25 school year.
Go to https://my.riverdale.edu and enter your "RCS Username" and "passphrase". 


===Step 2: Change your passphrase===
== '''Grade 1 - Grade 2''' ==
After logging in you will be prompted to change your passphrase. We strongly encourage you to make a long passphrase that contains multiple words that are meaningful to you with a few digits thrown in.


The passphrase must:
=== Equipment ===


*contain 12 or more characters (we recommend longer than the minimum length)
* Classroom iPads: Each Homebase class in Grades 1 and 2 will have an iPad cart in the classroom.
*contain at least one lowercase letter, uppercase letter, digit
* Assigned Devices: Students will be assigned a specific iPad at the beginning of the school year for during class time.
*not contain your first name, last name or username
* All Grade 1 and Grade 2 Homebase classes have iPad carts stored in their classrooms; students will be assigned a device at the beginning of the year for classroom use. During the first few weeks of school, Students will receive a technology orientation (how to login, proper use, overview of applications students will use, and digital intelligence). Students will use a Clever badge, in conjunction with the Clever app to log into various apps.
*be different from a previous passphrase you've used at RCS


===Step 3: Setup account===
=== Technology Orientation ===
[[File:Oktasetup.png|400 px|right]]
​
Follow the prompts to


#Add a secondary email address to use when resetting your passphrase, or check the box that says "I have no secondary email address".
* During the first few weeks of school, students will participate in a technology orientation where they will sign a pledge form agreeing to follow technology norms.
#Add your mobile phone number if you want the option to reset your passphrase via text message.
** Topics Covered will include:
#Choose a security question to answer if you forget your passphrase.
*** Logging In - How to log into their devices.
#Choose a security image.
*** Proper Use: Guidelines for appropriate and responsible use of technology.
*** Applications Overview: Introduction to key applications students will use.
*** Digital Intelligence: Basic principles of digital citizenship and online safety


When you have finished these steps, click on the button that says "Create Account" in the lower right-hand corner of the screen. This will complete the account creation process!
=== Logging In With Clever ===
<br clear="all">


==Okta Plug-In Installation==
* Clever Bade: Students will use a Clever badge, which works with the clever app, to log into various educational applications easily and securely.
You may see a message that asks you to install an Okta browser plug-in the first time you log in to your RCS account.


:[[File:OKTA Banner.png|600 px]]<br clear="all">
=='''Grades 3 - 5'''==
===Equipment===


#The plug-in must be installed for the software to operate.
* Chromebooks in Class: Each Homebase class from 3rd to 5th grade will have a cart of Chromebooks stored in their classrooms.
#Click on the part of the message that says "click here to install".
* Assigned Devices: Students will be assigned a specific a Chromebook at the beginning of the classroom use.
#Start the installation and follow the onscreen instructions.
#When the installation is complete, restart the browser.


==Campus Tech Support==
=== Technology Orientation ===


Have a question about technology?  Try the following:
* During the first few weeks of school, students will participate in a technology orientation where they will sign a pledge form agreeing to follow technology norms.
* 3rd grade students will receive their school credentials.


*Submit a tech request to Web Help Desk at [https://support.riverdale.edu support.riverdale.edu].
=== Take-Home Devices for 5th Grade ===
*Email us at '''[mailto:support-ticket@riverdale.edu support-ticket@riverdale.edu]'''  
 
*Call x50 from any campus phone.
* Additional Device: Only 5th-grade students will be provided with an additional device to take home.
*For more information about tech help, go [[Get help?|here]].
* This device will be sent home during the first few weeks of school to help with completing assignments at home if necessary.
*For more information about available software, go [[Enroll in Self Service|here]].
 
===Logging in with Google Credentials===
 
* Riverdale Credentials: All 3rd to 5th grade students will use their Riverdale credentials to log into their Chromebooks.
* Student Logins: Consist of the first initial of their first name, their last name, and their graduation year @riverdale. E.g. scastro29@riverdale.edu (Sammy Castro, graduation year 2029).
 
=='''Device Replacement and Repair Policy for 5th Graders'''==
 
=== Lost, Stolen or Damaged Devices ===
 
* Responsibility: IF a device is lost, stolen, or destroyed/damaged beyond repair while off-campous (including at home and during transit to/from school) the family will be responsible for the full oayment cost:
** Replacement Cost: $430 for a Chromebook.
 
=== Damage Coverage ===
 
* Accidental Damage Coverage: Riverdale purchases accidental damage coverage which covers most broken screens and other minor issues.
* Scope of Coverage: If the damage is beyond the scope of these policies, we will use our discretion and best judgement to determine whether families will be asked to pay for the repair or device replacement.
 
=== Chargers ===
 
* Replacement: Families are responsible for replacing broken chargers with the equivalent OEM (Lenovo) product.
** Contact Information: Please contact us for details if you need to replace a charger.
 
=== Manufacturing Defects ===
 
* Investigation: If there is a manufacturing defect or another non-user issue, we will investigate and determine the best course of action.
 
=='''Care for your Lower School child's Chromebook'''==
For more information about how to care and maintain your device working properly please review our [[Care for my lower school child's iPad or Chromebook?|detailed help article.]]
 
If you have any questions that are not answered here, please contact us at [mailto:support-ticket@riverdale.edu support-ticket@riverdale.edu]
==FAQ==
Have questions? We have answers!
__TOC__
[[Category:Family Resources]]

Latest revision as of 12:55, 20 May 2024

Pre-K - Kindergarten

Equipment

  • Students in Pre-K and Kindergarten will not be provided with devices to take home during the 24-25 school year.

Grade 1 - Grade 2

Equipment

  • Classroom iPads: Each Homebase class in Grades 1 and 2 will have an iPad cart in the classroom.
  • Assigned Devices: Students will be assigned a specific iPad at the beginning of the school year for during class time.
  • All Grade 1 and Grade 2 Homebase classes have iPad carts stored in their classrooms; students will be assigned a device at the beginning of the year for classroom use. During the first few weeks of school, Students will receive a technology orientation (how to login, proper use, overview of applications students will use, and digital intelligence). Students will use a Clever badge, in conjunction with the Clever app to log into various apps.

Technology Orientation

  • During the first few weeks of school, students will participate in a technology orientation where they will sign a pledge form agreeing to follow technology norms.
    • Topics Covered will include:
      • Logging In - How to log into their devices.
      • Proper Use: Guidelines for appropriate and responsible use of technology.
      • Applications Overview: Introduction to key applications students will use.
      • Digital Intelligence: Basic principles of digital citizenship and online safety

Logging In With Clever

  • Clever Bade: Students will use a Clever badge, which works with the clever app, to log into various educational applications easily and securely.

Grades 3 - 5

Equipment

  • Chromebooks in Class: Each Homebase class from 3rd to 5th grade will have a cart of Chromebooks stored in their classrooms.
  • Assigned Devices: Students will be assigned a specific a Chromebook at the beginning of the classroom use.

Technology Orientation

  • During the first few weeks of school, students will participate in a technology orientation where they will sign a pledge form agreeing to follow technology norms.
  • 3rd grade students will receive their school credentials.

Take-Home Devices for 5th Grade

  • Additional Device: Only 5th-grade students will be provided with an additional device to take home.
  • This device will be sent home during the first few weeks of school to help with completing assignments at home if necessary.

Logging in with Google Credentials

  • Riverdale Credentials: All 3rd to 5th grade students will use their Riverdale credentials to log into their Chromebooks.
  • Student Logins: Consist of the first initial of their first name, their last name, and their graduation year @riverdale. E.g. scastro29@riverdale.edu (Sammy Castro, graduation year 2029).

Device Replacement and Repair Policy for 5th Graders

Lost, Stolen or Damaged Devices

  • Responsibility: IF a device is lost, stolen, or destroyed/damaged beyond repair while off-campous (including at home and during transit to/from school) the family will be responsible for the full oayment cost:
    • Replacement Cost: $430 for a Chromebook.

Damage Coverage

  • Accidental Damage Coverage: Riverdale purchases accidental damage coverage which covers most broken screens and other minor issues.
  • Scope of Coverage: If the damage is beyond the scope of these policies, we will use our discretion and best judgement to determine whether families will be asked to pay for the repair or device replacement.

Chargers

  • Replacement: Families are responsible for replacing broken chargers with the equivalent OEM (Lenovo) product.
    • Contact Information: Please contact us for details if you need to replace a charger.

Manufacturing Defects

  • Investigation: If there is a manufacturing defect or another non-user issue, we will investigate and determine the best course of action.

Care for your Lower School child's Chromebook

For more information about how to care and maintain your device working properly please review our detailed help article.

If you have any questions that are not answered here, please contact us at support-ticket@riverdale.edu

FAQ

Have questions? We have answers!

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