Get Riverdale Tech Help: Difference between revisions

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You can read through the short introduction below, or just {{tsreq}} to dive right in.
You can read through the short introduction below, or just {{tsreq}} to dive right in.
===Ticket priorities and our response times===
===Ticket priorities and our response times===
Below are the list of priorities which are found under the '''"Status & Schedule"''' section of the ticket. Each priority determines the sense of urgency in resolving a ticket. We may change the priority you put on a ticket  
Below are the list of priority levels for tickets. Each priority determines the sense of urgency in resolving a ticket. We may change the priority you put on a ticket  
{| class="wikitable"
{| class="wikitable"
|-
|-
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!'''Critical'''
!'''Critical'''
|5 mins
|5 mins
|a minute or so
|half hour
|5 minutes
|half hour
|}
|}
===Login===
===Login===
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