Fix Google Drive Issues in Schoology: Difference between revisions

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Fix Google Drive Issues in Schoology (view source)

Revision as of 13:07, 14 September 2023

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Mvanmierlo

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-{{abox
+{{AboxNew
- | name          = Fix Problems with Third Party Apps accessing my Google Account
+| name = Fix Google Drive Issues in Schoology
- | summary       = Having trouble accessing your Google Account from Schoology, Notability, or some other application? Here is the fix.
+| learning = x
- | for_employees = Y
+| instruction = x
- | for_students  = Y
+| community =
- | for_parents   =
+| summ = Fix Google Drive Issues in Schoology
- | cat1          =  RCS software and services
+| maintained = MR
- | cat2          =
+| year = 2023-2024
- | maintained    = MR
- | year          = 2019-2020
 }}
+__TOC__
+If you're unable to connect to Google Drive from within Schoology (or some other application) here is the fix. Common error messages include "Access denied" and "Request access" when using Google Drive assignments.
+== Use Google Chrome ==
+This is the simplest sure-fire way for students and faculty to be able to access Google Drive Resources in Schoology. When the Google resource page loads, users will be prompted to authenticate to their RCS Google account.
-If you're unable to connect to Google Drive from within Schoology (or some other application) here is the fix:
 == Removing Access ==
-#In your Google account, click the grid in the upper-right.
+If you prefer to make this work in a browser other than Chrome, here are steps to fix authentication issues in browsers like Safari:
-#Select "Account".
-#Select Security
+#In your Google account, click the '''''grid''''' in the upper-right.
-#Under the heading "Third-party apps with account access", select "Manage third-party access".
+#Select '''''[https://myaccount.google.com/ Account]'''''
-#Under Apps connected to your account, open "Manage Apps".
+#Select '''''Security'''''
-#Under "Third-party apps with account access" select the app that is giving you trouble (e.g. Schoology) and click "Remove Access".
+#Under the heading '''''Third-party apps with account access''''', select '''''Manage third-party access'''''
+#Under Apps connected to your account, open '''''Manage Apps'''''.
+#Under '''''Third-party apps with account access''''' select the app that is giving you trouble (e.g. Schoology) and click '''''Remove Access'''''.
 == Granting Access and Reconnecting ==
 If the issue was with Schoology, go back to Schoology, and connect again:
-For Teachers in Schoology:
+=== Teachers ===
-#In your course, click Add Materials.
+#In your course, click '''''Add Materials'''''
-#Select Add Assignment.
+#Select '''''Add Assignment'''''
-#Launch the Google Drive Assignment app.
+#Launch the '''''Google Drive Assignment''''' app
 #Connect to your Google account.
-For Students in Schoology:
-#In your course, go to the assignment.
+=== Students ===
-#Select Submit Assignment.
+#In your course, open the '''''assignment'''''
+#Select '''''Submit Assignment'''''
 #Connect to your Google account.
+== Fixing "Access Denied" Message on iPadOS ==
+Enable '''''Cross-Site Tracking''''' in your web browser or in '''''Settings''''' on iOS. This will allow for Schoology integrations to load and function properly. If you have questions about this, reach out to a member of the Tech Team! We're more than happy to help.
+For Chrome:
+* Go to '''''Settings'''''
+* Go to '''''Chrome'''''
+* Toggle '''''Enable cross site tracking'''''
+For Safari:
+* Go to '''''Settings'''''
+* Go to '''''Safari'''''
+* Un-toggle '''''Prevent cross site tracking'''''