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Export Files, Folders and Data from RCS Accounts: Difference between revisions
Export Files, Folders and Data from RCS Accounts (view source)
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| for_students = Yes | | for_students = Yes | ||
| for_parents = | | for_parents = | ||
| cat1 = RCS | | cat1 = RCS Software and Services | ||
| cat2 = | | cat2 = | ||
| maintained = JK | | maintained = JK | ||
| year = | | year = 2021-2022 | ||
}} | }} | ||
We're sorry to see you go! As you start cleaning out your RCS digital life, please consider those who come after you and make sure your material is ready for re-use by your department and colleagues. | We're sorry to see you go! As you start cleaning out your RCS digital life, please consider those who come after you and make sure your material is ready for re-use by your department and colleagues. | ||
==Students== | ==Students== | ||
For all departing students (graduates, transfers, withdraws, etc.) '''we will permanently remove your accounts after July 31st.''' This means you will lose access to your RCS Google account, email address, Schoology, myRiverdale, etc. at that time. | For all departing students (graduates, transfers, withdraws, etc.) '''we will permanently remove your accounts after July 31st.''' This means '''you will lose access to your RCS Google account, email address, Schoology, myRiverdale, etc.''' at that time. | ||
'''Make sure you have transferred anything you wish to keep''' from your network storage (Documents folder) or Google Drive to your personal accounts or thumb drives before you go because we can not re-activate your accounts if you miss the deadline. [[#How to keep data from your RCS account|See below for details]] on retaining/moving your Google data. | '''Make sure you have transferred anything you wish to keep''' from your network storage (Documents folder) or Google Drive to your personal accounts or thumb drives before you go because we can not re-activate your accounts if you miss the deadline. [[#How to keep data from your RCS account|See below for details]] on retaining/moving your Google data. | ||
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===What you should do by July 10 at the absolute latest=== | ===What you should do by July 10 at the absolute latest=== | ||
*Start by | *Start by deleting any files you absolutely don't need, and organizing the rest. | ||
*Move appropriate network files to your departmental share | *Move appropriate network files to your departmental share. | ||
*If you have important departmental files in Google Drive, do one or both of the following: | *If you have important departmental files in Google Drive, do one or both of the following: | ||
*#Move them to a departmental Team Drive or Google Drive shared folder if you have one | *#Move them to a departmental Team Drive or Google Drive shared folder if you have one | ||
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We will collect all of your RCS-owned equipment (laptop, tablet, etc.) by the final faculty meeting (or your last day). This might include: | We will collect all of your RCS-owned equipment (laptop, tablet, etc.) by the final faculty meeting (or your last day). This might include: | ||
*Laptops, tablets, school-issued cell phones, or any other computing devices | *Laptops, tablets, Apple Pencils, school-issued cell phones, or any other computing devices | ||
*Digital recording devices (webcam / digital camera / digital audio recorder) | *Digital recording devices (webcam / digital camera / digital audio recorder) | ||
*Accessories (chargers, | *Accessories (chargers, cases, external DVD drives, external Hard Drives for backups, stylus, dongles, tripods, microphones, SD cards, digitizer tablets, tablet tripod holders) | ||
*Any other tech equipment owned by Riverdale but not listed here (if you’re not sure, just ask) | *Any other tech equipment owned by Riverdale but not listed here (if you’re not sure, just ask) | ||
==== | ====Laptop Return==== | ||
In late May or early June you will receive an email from the Tech Department that points you here because we know you're leaving. Follow what's in that email :) | In late May or early June you will receive an email from the Tech Department that points you here because we know you're leaving. Follow what's in that email :) | ||
#Ensure any data you want to keep is backed up or copied somewhere | #Ensure any data you want to keep is backed up or copied somewhere | ||
#Delete any sensitive data and clear your trash | #Delete any sensitive data and clear your trash | ||
#Log out of iCloud and Find My Mac | |||
#Don't bother to uninstall any programs | #Don't bother to uninstall any programs | ||
#Schedule a time with a technologist to return your device | #Schedule a time with a technologist to return your device | ||
#On Macintosh, use [https://support.apple.com/kb/PH22241?locale=en_US Applications > Utilities > Disk Utility.app] to erase and reformat any RCS-owned external hard-drive which you used for Time Machine backups or other data storage. This will make sure your data is deleted before you return it. Step number 4 of these directions, Security Options, give details on a secure erase function. Be forewarned that secure erase can take ''many hours'' or even '''days''' when you increase the number of passes. | #On Macintosh, use [https://support.apple.com/kb/PH22241?locale=en_US Applications > Utilities > Disk Utility.app] to erase and reformat any RCS-owned '''external hard-drive''' which you used for Time Machine backups or other data storage. This will make sure your data is deleted before you return it. Step number 4 of these directions, Security Options, give details on a secure erase function. Be forewarned that secure erase can take ''many hours'' or even '''days''' when you increase the number of passes. | ||
We will restore your laptop to factory settings without | We will restore your laptop to factory settings without using or inspecting it. There will be ''no opportunity'' for data recovery once the laptop has been returned! | ||
==== | ====iPad Return==== | ||
Please follow '''[[IPad, iPhone, iOS Devices#iPad Procedures|these instructions]]''' to prepare your iPad for return. You are responsible for returning the iPad erased and deleted, with iCloud and Find My iPad disabled. | |||
===Digital stuff=== | ===Digital stuff=== | ||
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*remove all of your accounts in mid-July (or soon after your last day). | *remove all of your accounts in mid-July (or soon after your last day). | ||
** | **your domain, Google, Schoology and Okta (myRiverdale) access will be removed. | ||
*transfer all of your Google Drive data to your department chair or supervisor. | *transfer all of your Google Drive data to your department chair or supervisor. | ||
*delete ALL of your other Google data | *delete ALL of your other Google data rendering it '''unrecoverable'''! | ||
**GMail, Sites, Groups will all be deleted. | **GMail, Sites, Groups will all be deleted. | ||
*transfer all of the data in your domain home folder to your department chair or supervisor | *transfer all of the data in your domain home folder to your department chair or supervisor | ||
*delete any data in Overflow storage. | *delete any data in Overflow storage. | ||
*reassign | *reassign the phone number. Any pending voicemail messages will be deleted. | ||
Note: | Note: | ||
* | *Moodle/Schoology courses are archived for years, so they will be available to the community after your departure. | ||
===Someone in my team is leaving, what do I do?=== | ===Someone in my team is leaving, what do I do?=== | ||
We need you to [https://howdoi.riverdale.edu/wiki/Get_help%3F#Submit_a_Tech_Support_Ticket submit a Tech Support request] ''[ | We need you to [https://howdoi.riverdale.edu/wiki/Get_help%3F#Submit_a_Tech_Support_Ticket submit a Tech Support request] ''[Provisioning / Employee User Account / Deactivate Employee User Account]'' after you decide: | ||
*'''Documents''': Who will get the user's domain documents (i.e. the Documents folder) | *'''Documents''': Who will get the user's domain documents (i.e. the Documents folder)? | ||
*'''Google Drive''': Who will get the user's Google Drive documents | *'''Google Drive''': Who will get the user's Google Drive documents? | ||
*'''Existing | *'''Existing emails''': Should we keep or remove existing GMail data? | ||
**If keep, who should have access to those | **If keep, who should have access to those emails and for how long? | ||
*'''Email address''': Should the user's | *'''Email address''': Should the user's email address remain active? | ||
**If yes, who should receive future | **If yes, who should receive future email? (We will set up an alias for one existing user's account to receive all mail to the departing user's email address) | ||
*'''Extension''': Should we keep or remove the user's phone number/extension? | *'''Extension''': Should we keep or remove the user's phone number/extension? | ||
**If keep, who should it be reassigned to? | **If keep, who should it be reassigned to? | ||