This article is...
Summary.pngFollow these directions to submit a ticket in our helpdesk system
IntendedESP.pngIntended for
Employees, Students and Parents
Categories.pngCategorized under
RCS Software and Services
DJS.jpgMaintained by
David Semper
2020-2021.pngin need of review.



Ticket Creation

Video Tutorial

Below is a quick 3 & 1/2 min video detailing the ticket submission process. It can also be found In our IIQ Help Center.


Quick Tickets

The fastest and simplest way to submit a ticket through Incident IQ is by using the Quick Tickets option located on your Dashboard. This section lists assets that have been assigned to your user account, and represent the technology you personally interact with on a daily basis.

  1. If you are submitting a ticket for an asset assigned to yourself, simply select it from the Quick Tickets section.